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D R Horton

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D R Horton Reviews (3)

• Apr 01, 2021

Buyer Beware !!!!!!!!
Please stay clear of this company, they're a total disaster! In June of 2019, We foolishly purchased the model home in a D. R. Horton Community in Bradenton, Florida and have regretted it ever since. As with all new homes you will encounter some issues with the craftsmanship. Each issue encountered, I promptly completed the online warranty form so the problems could be quickly resolved. As the issues compiled, I continued utilizing the online warranty format. Unfortunately, D.R. Horton never responded to any of these issues! After making several phone calls, I finally was put in contact with Anthony from their warranty department. Anthony claimed that his department was overwhelmed with warranty repairs but promised to start mitigating some of our issues. As you can imagine, that was a total LIE! I never heard back from him, even after flooding his answering machine with messages. In March 2020, I noticed some water damage to the sheetrock near my son's bedroom window. I persistently contacted Anthony's cell phone, pleading with him to fix the window before mold set in the walls and floor. Shockingly, about a month later, Dririte company responded and issued a report that the window was defective and needed to be replaced. As you can imagine, no word from Anthony! Then we received a letter from the builder, indicating that due to the Covid-19 pandemic, all repairs would be put on hold. Now, lets fast forward to October 2020. The disaster all started when the roof started to leak during a routine Florida rain storm. The water leaked through our bedroom ceiling onto the floor saturating the rug below. As you can image, this damaged the sheetrock and the attic insulation. During this time in my son's bedroom, water began to leak from the same damaged window that D.R. Horton failed to repair from March of 2020. Naturally, this also saturated his bedroom rug and destroyed his sheetrock and wood molding below the window. Well you get the hint, I continuously contacted Anthony who finally gets around to calling me back. Thankfully, he had someone repair the roof, but not the sheetrock nor the insulation. Dririte again responded to mitigate the water issues but seemed shocked that the window in my son's room was STILL not repaired yet. It is now April 1, 2021 and the bedroom window is still not repaired along with the other 20 issues within our household. Of the few contractors that have responded to our residence all say the same thing, "Good luck with Anthony!"
Buyer Beware !!!!!!!!
Buyer Beware !!!!!!!!
Buyer Beware !!!!!!!!
Buyer Beware !!!!!!!!
Buyer Beware !!!!!!!!
Buyer Beware !!!!!!!!
Buyer Beware !!!!!!!!
Buyer Beware !!!!!!!!
Buyer Beware !!!!!!!!

• Mar 26, 2021

Faucet leaking
We bought a home that is under warranty,
After 4 months I find out the outside faucet leaking from inside the wall. I called warranty department (Dfw Texas). They came out to checking it out they told me this is not covered under house warranty. I escalated to warranty manager I got same answer..
Dr horton wont pay for their faults.

I purchased my home on 02/15/2013 and about 6 months after that my lawn care guy told me that the two trees that where in front of my home was death.
On 04/29/14 I sent a claimed to them regarding a foundation problem that I'm currently having on the property and as of today I haven't received a response.

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Description: Home Builders

Address: 415 Church St NW STE 202, Huntsville, Alabama, United States, 35801-5573

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