The customer called looking for crushed limestone not sure he said how much he needed, he had already got a pick up truck load and that was no where near enoughI told him a small dump truck with a dump body that could hold scoops or if he needed more than that we could get a big dump truck which could hold 20-tonsHe said his driveway was tricky and a big dump truck would have trouble getting in so he asked how much for a small truckHe was told scoop was plus deliveryHe asked how much was in a coop, I said close to a ton depending on material he said to give him scoopsWe loaded scoops of crushed lime stone with a caterpillar skid steer into an F truck and delivered materialOur driver said he dumped it into a small holeAbout an hour later customer called complaining he didn’t receive tonOur employee asked customer was truck full and customer said yes our employee said you received scoops which is give or take tons depending on materialWe try to please all our customer so after his complaint we loaded that same truck with the same skid steer – bucket of crushed limestoneHad it weighed at a local gravel plant and it weighed tonsHe actually received then tonsWe have always sold our gravel by the scoop not tonnageWe are sorry he is disappointed but our company stand behind the fact that he received what he ordered
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.Regards, [redacted] *** This company did NOT!! say scoop over the phoneI asked for tons This owner was very arrogant, this is one reason I'm filing a complaint, and the fact I DID NOT GET TONS of limestone crushThese people are flat out lying!! This could have been handle a lot better by this company owner simply by giving me what I orderSeriously, how much are they really losing by giving me gravel they dug up somewhere? Limestone is the cheapest graveland this owner was flat out greedy This guy did not want to compromise in any way I got pictures to prove they ripped me offThis arrogant owner actually had the nerve to tell me that the gravel is sometimes wet, and that can make a difference in weight!! and this limestone was wetSo, as the customer, I'm suppose to pay for tons of wet limestone that weighs out to maybe tons if thatThats just straight out cheating customershow is it the customers problem that the gravel is wet?? seriously!!? Thats like people taking recycled pop cans to be recycled with them full of waterTHATS CHEATING AND BEING SCANLESSjust like these guys I will not let this go until this owner gives me more tons I'm owed PERIOD!! I will continue to let people know how greedy these guys areOn here, FB, twitter, etcuntil they make it rightBut ill bet the farm this owner has too big of an ego to make it rightall you have to do is talk to this guy once and you'll here how arrogant he is he thinks he's gods gift to gravel of something!! they say right in the rebuttal, GIVE OR TAKE a tonNO!!! tons is tons!! I ordered tons, not 1/tons actually I got maybe tons If this guy would have just brought me more tons after I complained I was shortedthis complaint wouldn't be on here, and he would of had a happy customerBut I'm glad this arrogant owner pulled this crap, because now I can expose this company for ripping people off god knows how many people they have done this to that didn't even realize it So, now everybody will see this and avoid this company for gravelI own my own company, and I never talk to customers like this guy did to meand if they have a problem with any of my services, I rectify it immediately Ive had complaints in 10years, and both were settle by just listening to the customerboth problems were resolve in one hour, just by giving the customer what they wantedthe customer is always right period!! this is why my business has never had a complaint on here I got the feeling this guy will get more complaints now that I exposed his little rip off gravel scam all this could have been avoided if he would have been professional and not mouthy and just gave me something that most likely cost him nothing like I said, I will never give in till my tons of gravel is delivered The one thing this guy needs to think about is, maybe, just maybe, His scales was off or the guy loading made a mistake, it can happen But his big fat ego got in the way, and now here we are I don't know about other people the have dealt with them in the past, but all I know is I GOT RIPPED OFF BY D&R Tarping
The customer called looking for crushed limestone not sure he said how much he needed, he had already got a pick up truck load and that was no where near enough. I told him a small dump truck with a dump body that could hold 5 scoops or if he needed more than that we could get a big dump truck...
which could hold 20-25 tons. He said his driveway was tricky and a big dump truck would have trouble getting in so he asked how much for a small truck. He was told 1 scoop was 24.41 plus delivery. He asked how much was in a coop, I said close to a ton depending on material he said to give him 5 scoops. We loaded 5 scoops of crushed lime stone with a caterpillar skid steer into an 2015 F 550 truck and delivered material. Our driver said he dumped it into a small hole. About an hour later customer called complaining he didn’t receive 5 ton. Our employee asked customer was truck full and customer said yes our employee said you received 5 scoops which is give or take 5 tons depending on material. We try to please all our customer so after his complaint we loaded that same truck with the same skid steer – 1 bucket of crushed limestone. Had it weighed at a local gravel plant and it weighed 1.1 tons. He actually received then 5.5 tons. We have always sold our gravel by the scoop not tonnage. We are sorry he is disappointed but our company stand behind the fact that he received what he ordered.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.Regards,
[redacted]
This company did NOT!! say scoop over the phone. I asked for tons. This owner was very arrogant, this is one reason I'm filing a complaint, and the fact I DID NOT GET 5 TONS of limestone crush. These people are flat out lying!! This could have been handle a lot better by this company owner simply by giving me what I order. Seriously, how much are they really losing by giving me gravel they dug up somewhere? Limestone is the cheapest gravel. and this owner was flat out greedy. This guy did not want to compromise in any way. I got pictures to prove they ripped me off. This arrogant owner actually had the nerve to tell me that the gravel is sometimes wet, and that can make a difference in weight!! and this limestone was wet. So, as the customer, I'm suppose to pay for 3 tons of wet limestone that weighs out to maybe 4 tons if that. Thats just straight out cheating customers. how is it the customers problem that the gravel is wet?? seriously!!? Thats like people taking recycled pop cans to be recycled with them full of water. THATS CHEATING AND BEING SCANLESS. just like these guys. I will not let this go until this owner gives me 2 more tons I'm owed PERIOD!! I will continue to let people know how greedy these guys are. On here, FB, twitter, etc. until they make it right. But ill bet the farm this owner has too big of an ego to make it right. all you have to do is talk to this guy once and you'll here how arrogant he is. he thinks he's gods gift to gravel of something!! they say right in the rebuttal, GIVE OR TAKE a ton. NO!!! 5 tons is 5 tons!! I ordered 5 tons, not 4 1/2 tons. actually I got maybe 3 tons. If this guy would have just brought me 2 more tons after I complained I was shorted. this complaint wouldn't be on here, and he would of had a happy customer. But I'm glad this arrogant owner pulled this crap, because now I can expose this company for ripping people off. god knows how many people they have done this to that didn't even realize it. So, now everybody will see this and avoid this company for gravel. I own my own company, and I never talk to customers like this guy did to me. and if they have a problem with any of my services, I rectify it immediately. Ive had 2 complaints in 10years, and both were settle by just listening to the customer. both problems were resolve in one hour, just by giving the customer what they wanted. the customer is always right period!! this is why my business has never had a complaint on here. I got the feeling this guy will get more complaints now that I exposed his little rip off gravel scam. all this could have been avoided if he would have been professional and not mouthy and just gave me something that most likely cost him nothing. like I said, I will never give in till my 2 tons of gravel is delivered. The one thing this guy needs to think about is, maybe, just maybe, His scales was off or the guy loading made a mistake, it can happen. But his big fat ego got in the way, and now here we are. I don't know about other people the have dealt with them in the past, but all I know is I GOT RIPPED OFF BY D&R Tarping.
The customer called looking for crushed limestone not sure he said how much he needed, he had already got a pick up truck load and that was no where near enoughI told him a small dump truck with a dump body that could hold scoops or if he needed more than that we could get a big dump truck which could hold 20-tonsHe said his driveway was tricky and a big dump truck would have trouble getting in so he asked how much for a small truckHe was told scoop was plus deliveryHe asked how much was in a coop, I said close to a ton depending on material he said to give him scoopsWe loaded scoops of crushed lime stone with a caterpillar skid steer into an F truck and delivered materialOur driver said he dumped it into a small holeAbout an hour later customer called complaining he didn’t receive tonOur employee asked customer was truck full and customer said yes our employee said you received scoops which is give or take tons depending on materialWe try to please all our customer so after his complaint we loaded that same truck with the same skid steer – bucket of crushed limestoneHad it weighed at a local gravel plant and it weighed tonsHe actually received then tonsWe have always sold our gravel by the scoop not tonnageWe are sorry he is disappointed but our company stand behind the fact that he received what he ordered
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.Regards, [redacted] *** This company did NOT!! say scoop over the phoneI asked for tons This owner was very arrogant, this is one reason I'm filing a complaint, and the fact I DID NOT GET TONS of limestone crushThese people are flat out lying!! This could have been handle a lot better by this company owner simply by giving me what I orderSeriously, how much are they really losing by giving me gravel they dug up somewhere? Limestone is the cheapest graveland this owner was flat out greedy This guy did not want to compromise in any way I got pictures to prove they ripped me offThis arrogant owner actually had the nerve to tell me that the gravel is sometimes wet, and that can make a difference in weight!! and this limestone was wetSo, as the customer, I'm suppose to pay for tons of wet limestone that weighs out to maybe tons if thatThats just straight out cheating customershow is it the customers problem that the gravel is wet?? seriously!!? Thats like people taking recycled pop cans to be recycled with them full of waterTHATS CHEATING AND BEING SCANLESSjust like these guys I will not let this go until this owner gives me more tons I'm owed PERIOD!! I will continue to let people know how greedy these guys areOn here, FB, twitter, etcuntil they make it rightBut ill bet the farm this owner has too big of an ego to make it rightall you have to do is talk to this guy once and you'll here how arrogant he is he thinks he's gods gift to gravel of something!! they say right in the rebuttal, GIVE OR TAKE a tonNO!!! tons is tons!! I ordered tons, not 1/tons actually I got maybe tons If this guy would have just brought me more tons after I complained I was shortedthis complaint wouldn't be on here, and he would of had a happy customerBut I'm glad this arrogant owner pulled this crap, because now I can expose this company for ripping people off god knows how many people they have done this to that didn't even realize it So, now everybody will see this and avoid this company for gravelI own my own company, and I never talk to customers like this guy did to meand if they have a problem with any of my services, I rectify it immediately Ive had complaints in 10years, and both were settle by just listening to the customerboth problems were resolve in one hour, just by giving the customer what they wantedthe customer is always right period!! this is why my business has never had a complaint on here I got the feeling this guy will get more complaints now that I exposed his little rip off gravel scam all this could have been avoided if he would have been professional and not mouthy and just gave me something that most likely cost him nothing like I said, I will never give in till my tons of gravel is delivered The one thing this guy needs to think about is, maybe, just maybe, His scales was off or the guy loading made a mistake, it can happen But his big fat ego got in the way, and now here we are I don't know about other people the have dealt with them in the past, but all I know is I GOT RIPPED OFF BY D&R Tarping
The customer called looking for crushed limestone not sure he said how much he needed, he had already got a pick up truck load and that was no where near enough. I told him a small dump truck with a dump body that could hold 5 scoops or if he needed more than that we could get a big dump truck...
which could hold 20-25 tons. He said his driveway was tricky and a big dump truck would have trouble getting in so he asked how much for a small truck. He was told 1 scoop was 24.41 plus delivery. He asked how much was in a coop, I said close to a ton depending on material he said to give him 5 scoops. We loaded 5 scoops of crushed lime stone with a caterpillar skid steer into an 2015 F 550 truck and delivered material. Our driver said he dumped it into a small hole. About an hour later customer called complaining he didn’t receive 5 ton. Our employee asked customer was truck full and customer said yes our employee said you received 5 scoops which is give or take 5 tons depending on material. We try to please all our customer so after his complaint we loaded that same truck with the same skid steer – 1 bucket of crushed limestone. Had it weighed at a local gravel plant and it weighed 1.1 tons. He actually received then 5.5 tons. We have always sold our gravel by the scoop not tonnage. We are sorry he is disappointed but our company stand behind the fact that he received what he ordered.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.Regards,
[redacted]
This company did NOT!! say scoop over the phone. I asked for tons. This owner was very arrogant, this is one reason I'm filing a complaint, and the fact I DID NOT GET 5 TONS of limestone crush. These people are flat out lying!! This could have been handle a lot better by this company owner simply by giving me what I order. Seriously, how much are they really losing by giving me gravel they dug up somewhere? Limestone is the cheapest gravel. and this owner was flat out greedy. This guy did not want to compromise in any way. I got pictures to prove they ripped me off. This arrogant owner actually had the nerve to tell me that the gravel is sometimes wet, and that can make a difference in weight!! and this limestone was wet. So, as the customer, I'm suppose to pay for 3 tons of wet limestone that weighs out to maybe 4 tons if that. Thats just straight out cheating customers. how is it the customers problem that the gravel is wet?? seriously!!? Thats like people taking recycled pop cans to be recycled with them full of water. THATS CHEATING AND BEING SCANLESS. just like these guys. I will not let this go until this owner gives me 2 more tons I'm owed PERIOD!! I will continue to let people know how greedy these guys are. On here, FB, twitter, etc. until they make it right. But ill bet the farm this owner has too big of an ego to make it right. all you have to do is talk to this guy once and you'll here how arrogant he is. he thinks he's gods gift to gravel of something!! they say right in the rebuttal, GIVE OR TAKE a ton. NO!!! 5 tons is 5 tons!! I ordered 5 tons, not 4 1/2 tons. actually I got maybe 3 tons. If this guy would have just brought me 2 more tons after I complained I was shorted. this complaint wouldn't be on here, and he would of had a happy customer. But I'm glad this arrogant owner pulled this crap, because now I can expose this company for ripping people off. god knows how many people they have done this to that didn't even realize it. So, now everybody will see this and avoid this company for gravel. I own my own company, and I never talk to customers like this guy did to me. and if they have a problem with any of my services, I rectify it immediately. Ive had 2 complaints in 10years, and both were settle by just listening to the customer. both problems were resolve in one hour, just by giving the customer what they wanted. the customer is always right period!! this is why my business has never had a complaint on here. I got the feeling this guy will get more complaints now that I exposed his little rip off gravel scam. all this could have been avoided if he would have been professional and not mouthy and just gave me something that most likely cost him nothing. like I said, I will never give in till my 2 tons of gravel is delivered. The one thing this guy needs to think about is, maybe, just maybe, His scales was off or the guy loading made a mistake, it can happen. But his big fat ego got in the way, and now here we are. I don't know about other people the have dealt with them in the past, but all I know is I GOT RIPPED OFF BY D&R Tarping.