FIRST OF ALL THIS IS A OUT RIGHT (LIE ) ATTACHED IS THE ORIGINAL CONTRACT DATED 3/7/WHEN THE ROOF WAS INSTALLED IT CLEARLY STATES THAT THE FRONT ROOF WAS NOT INCLUDED THIS ROOF WAS INSTALLED APPROX OVER YEARS AGO AND WE HAVE NEVER HEARD ANYTHING FROM THE COSTUMER UNTIL FEB BUT IN ANY CASE I WAS CONTACTED BY MRS [redacted] ABOUT A LEAK AND WE RESPONDED THREE TIMES (1ST) TIME MET HER SON SO HE COULD SHOW US THE LEAK INSIDE WHICH WAS OVER THE FRONT FLAT ( 2ND ) TIME MEET HER AT HER WORK AND EXPLAINED THAT THE ROOF WAS HAIL DAMAGED RECOMMENDED SHE CONTACT HER INSURANCE COMPANY BECAUSE THERE WERE PUNCTURES FROM THE HAIL OVER LEAKING AREA THE (3RD )TIME I MEET THE INSURANCE ADJUSTER AND REINSPECTED THE ROOF I WAS TOLD BY THE ADJUSTER THAT HE FELT THAT THE MAIN SHINGLE ROOF WAS OK BECAUSE THE AMOUNT OF HITS THEY REQUIRED WAS IN A X AREA AND THE HITS WERE LESS THEN THAT HE DID EXPLAIN THAT THEY WERE GOING TO REPLACE THE SHINGLES ON ALL THE RIDGE AND BOTH OF THE FLAT ROOFS AND SOME MINOR REPAIR ON MAIN SHINGLE ROOF SO WE HAVE NEVER IGNORED OUR RESPONSIBILITY TO STAND BY OUR WARRANTY BUT THIS ROOF HAS BEEN HAIL DAMAGED THE FACT THAT THE INSURANCE CODOES NOT WANT TO COVER THE COMPLETE ROOF IS OUT OF OUR HANDS THIS WAS EXPLAINED TO MRS [redacted] BY ME GERARDO [redacted] SHE TOLD ME THAT HER DEDUCTIBLE WAS HIGHT APPROX AND SHE WOULD ONLY HAVE A FEW HUNDRED DOLLARS LEFT I RECOMMENDED SHE CONTACTED HER INSURANCE AGAIN .SO FOR THIS COSTUMER TO MAKE THIS CLAIM WITH OUT CONTACTING ME IS WITHOUT MERIT SHE STATES THAT THREE ADJUSTERS TOLD HER THAT THE ROOF WAS IMPROPERLY INSTALLED THE ADJUSTER I MEET TOLD ME THE OPPOSITE BUT I AM MORE THEN WILLING TO MEET THE ADJUSTERS SO THEY CAN SHOW ME IMPROPER WORK .WE TAKE PRIDE IN OUR WORK AND SERVICE THIS COMPLAINT IS COMING TO US AS A SURPRISE ESPECIALLY SINCE SHE NEVER CONTACTED US ABOUT THIS ATTACHMENTS FIRST IS THE ORIGINAL CONTRACT FROM YEARS AGO AND SECOND IS THE LATEST ESTIMATE AND INSPECTION
FIRST OF ALL THIS IS A OUT RIGHT (LIE ) ATTACHED IS THE ORIGINAL CONTRACT DATED 3/7/2008 WHEN THE ROOF WAS INSTALLED IT CLEARLY STATES THAT THE FRONT ROOF WAS NOT INCLUDED THIS ROOF WAS INSTALLED APPROX OVER 8 YEARS AGO AND WE HAVE NEVER HEARD ANYTHING FROM THE COSTUMER UNTIL FEB...
2016 BUT IN ANY CASE I WAS CONTACTED BY MRS [redacted] ABOUT A LEAK AND WE RESPONDED THREE TIMES (1ST) TIME MET HER SON SO HE COULD SHOW US THE LEAK INSIDE WHICH WAS OVER THE FRONT FLAT ( 2ND ) TIME MEET HER AT HER WORK AND EXPLAINED THAT THE ROOF WAS HAIL DAMAGED RECOMMENDED SHE CONTACT HER INSURANCE COMPANY BECAUSE THERE WERE PUNCTURES FROM THE HAIL OVER LEAKING AREA THE (3RD )TIME I MEET THE INSURANCE ADJUSTER AND REINSPECTED THE ROOF I WAS TOLD BY THE ADJUSTER THAT HE FELT THAT THE MAIN SHINGLE ROOF WAS OK BECAUSE THE AMOUNT OF HITS THEY REQUIRED WAS 11 IN A 10 X 10 AREA AND THE HITS WERE LESS THEN THAT HE DID EXPLAIN THAT THEY WERE GOING TO REPLACE THE SHINGLES ON ALL THE RIDGE AND BOTH OF THE FLAT ROOFS AND SOME MINOR REPAIR ON MAIN SHINGLE ROOF SO WE HAVE NEVER IGNORED OUR RESPONSIBILITY TO STAND BY OUR WARRANTY BUT THIS ROOF HAS BEEN HAIL DAMAGED THE FACT THAT THE INSURANCE CO. DOES NOT WANT TO COVER THE COMPLETE ROOF IS OUT OF OUR HANDS THIS WAS EXPLAINED TO MRS [redacted] BY ME GERARDO [redacted] SHE TOLD ME THAT HER DEDUCTIBLE WAS HIGHT APPROX 2000.00 AND SHE WOULD ONLY HAVE A FEW HUNDRED DOLLARS LEFT I RECOMMENDED SHE CONTACTED HER INSURANCE AGAIN .SO FOR THIS COSTUMER TO MAKE THIS FALSE CLAIM WITH OUT CONTACTING ME IS WITHOUT MERIT SHE STATES THAT THREE ADJUSTERS TOLD HER THAT THE ROOF WAS IMPROPERLY INSTALLED THE ADJUSTER I MEET TOLD ME THE OPPOSITE BUT I AM MORE THEN WILLING TO MEET THE ADJUSTERS SO THEY CAN SHOW ME IMPROPER WORK .WE TAKE PRIDE IN OUR WORK AND SERVICE THIS COMPLAINT IS COMING TO US AS A SURPRISE ESPECIALLY SINCE SHE NEVER CONTACTED US ABOUT THIS ATTACHMENTS FIRST IS THE ORIGINAL CONTRACT FROM 8 YEARS AGO AND SECOND IS THE LATEST ESTIMATE AND INSPECTION
FIRST OF ALL THIS IS A OUT RIGHT (LIE ) ATTACHED IS THE ORIGINAL CONTRACT DATED 3/7/WHEN THE ROOF WAS INSTALLED IT CLEARLY STATES THAT THE FRONT ROOF WAS NOT INCLUDED THIS ROOF WAS INSTALLED APPROX OVER YEARS AGO AND WE HAVE NEVER HEARD ANYTHING FROM THE COSTUMER UNTIL FEB BUT IN ANY CASE I WAS CONTACTED BY MRS [redacted] ABOUT A LEAK AND WE RESPONDED THREE TIMES (1ST) TIME MET HER SON SO HE COULD SHOW US THE LEAK INSIDE WHICH WAS OVER THE FRONT FLAT ( 2ND ) TIME MEET HER AT HER WORK AND EXPLAINED THAT THE ROOF WAS HAIL DAMAGED RECOMMENDED SHE CONTACT HER INSURANCE COMPANY BECAUSE THERE WERE PUNCTURES FROM THE HAIL OVER LEAKING AREA THE (3RD )TIME I MEET THE INSURANCE ADJUSTER AND REINSPECTED THE ROOF I WAS TOLD BY THE ADJUSTER THAT HE FELT THAT THE MAIN SHINGLE ROOF WAS OK BECAUSE THE AMOUNT OF HITS THEY REQUIRED WAS IN A X AREA AND THE HITS WERE LESS THEN THAT HE DID EXPLAIN THAT THEY WERE GOING TO REPLACE THE SHINGLES ON ALL THE RIDGE AND BOTH OF THE FLAT ROOFS AND SOME MINOR REPAIR ON MAIN SHINGLE ROOF SO WE HAVE NEVER IGNORED OUR RESPONSIBILITY TO STAND BY OUR WARRANTY BUT THIS ROOF HAS BEEN HAIL DAMAGED THE FACT THAT THE INSURANCE CODOES NOT WANT TO COVER THE COMPLETE ROOF IS OUT OF OUR HANDS THIS WAS EXPLAINED TO MRS [redacted] BY ME GERARDO [redacted] SHE TOLD ME THAT HER DEDUCTIBLE WAS HIGHT APPROX AND SHE WOULD ONLY HAVE A FEW HUNDRED DOLLARS LEFT I RECOMMENDED SHE CONTACTED HER INSURANCE AGAIN .SO FOR THIS COSTUMER TO MAKE THIS CLAIM WITH OUT CONTACTING ME IS WITHOUT MERIT SHE STATES THAT THREE ADJUSTERS TOLD HER THAT THE ROOF WAS IMPROPERLY INSTALLED THE ADJUSTER I MEET TOLD ME THE OPPOSITE BUT I AM MORE THEN WILLING TO MEET THE ADJUSTERS SO THEY CAN SHOW ME IMPROPER WORK .WE TAKE PRIDE IN OUR WORK AND SERVICE THIS COMPLAINT IS COMING TO US AS A SURPRISE ESPECIALLY SINCE SHE NEVER CONTACTED US ABOUT THIS ATTACHMENTS FIRST IS THE ORIGINAL CONTRACT FROM YEARS AGO AND SECOND IS THE LATEST ESTIMATE AND INSPECTION
FIRST OF ALL THIS IS A OUT RIGHT (LIE ) ATTACHED IS THE ORIGINAL CONTRACT DATED 3/7/2008 WHEN THE ROOF WAS INSTALLED IT CLEARLY STATES THAT THE FRONT ROOF WAS NOT INCLUDED THIS ROOF WAS INSTALLED APPROX OVER 8 YEARS AGO AND WE HAVE NEVER HEARD ANYTHING FROM THE COSTUMER UNTIL FEB...
2016 BUT IN ANY CASE I WAS CONTACTED BY MRS [redacted] ABOUT A LEAK AND WE RESPONDED THREE TIMES (1ST) TIME MET HER SON SO HE COULD SHOW US THE LEAK INSIDE WHICH WAS OVER THE FRONT FLAT ( 2ND ) TIME MEET HER AT HER WORK AND EXPLAINED THAT THE ROOF WAS HAIL DAMAGED RECOMMENDED SHE CONTACT HER INSURANCE COMPANY BECAUSE THERE WERE PUNCTURES FROM THE HAIL OVER LEAKING AREA THE (3RD )TIME I MEET THE INSURANCE ADJUSTER AND REINSPECTED THE ROOF I WAS TOLD BY THE ADJUSTER THAT HE FELT THAT THE MAIN SHINGLE ROOF WAS OK BECAUSE THE AMOUNT OF HITS THEY REQUIRED WAS 11 IN A 10 X 10 AREA AND THE HITS WERE LESS THEN THAT HE DID EXPLAIN THAT THEY WERE GOING TO REPLACE THE SHINGLES ON ALL THE RIDGE AND BOTH OF THE FLAT ROOFS AND SOME MINOR REPAIR ON MAIN SHINGLE ROOF SO WE HAVE NEVER IGNORED OUR RESPONSIBILITY TO STAND BY OUR WARRANTY BUT THIS ROOF HAS BEEN HAIL DAMAGED THE FACT THAT THE INSURANCE CO. DOES NOT WANT TO COVER THE COMPLETE ROOF IS OUT OF OUR HANDS THIS WAS EXPLAINED TO MRS [redacted] BY ME GERARDO [redacted] SHE TOLD ME THAT HER DEDUCTIBLE WAS HIGHT APPROX 2000.00 AND SHE WOULD ONLY HAVE A FEW HUNDRED DOLLARS LEFT I RECOMMENDED SHE CONTACTED HER INSURANCE AGAIN .SO FOR THIS COSTUMER TO MAKE THIS FALSE CLAIM WITH OUT CONTACTING ME IS WITHOUT MERIT SHE STATES THAT THREE ADJUSTERS TOLD HER THAT THE ROOF WAS IMPROPERLY INSTALLED THE ADJUSTER I MEET TOLD ME THE OPPOSITE BUT I AM MORE THEN WILLING TO MEET THE ADJUSTERS SO THEY CAN SHOW ME IMPROPER WORK .WE TAKE PRIDE IN OUR WORK AND SERVICE THIS COMPLAINT IS COMING TO US AS A SURPRISE ESPECIALLY SINCE SHE NEVER CONTACTED US ABOUT THIS ATTACHMENTS FIRST IS THE ORIGINAL CONTRACT FROM 8 YEARS AGO AND SECOND IS THE LATEST ESTIMATE AND INSPECTION