Sign in

D T Used Appliances

Sharing is caring! Have something to share about D T Used Appliances? Use RevDex to write a review
Reviews D T Used Appliances

D T Used Appliances Reviews (1)

They used to have decent equipment and nice service, I don't know what made them change.
I went to DT's looking to buy a good used washer dryer set. I chose them because that is were I got my set from when I first came to the area and I didn't have any problems, but this time was not like before. I went there in April to browse and found a set that seemed decent enough to buy. They told me it would be delivered about noon, it wasn't delivered until after four. The washer had a jeans cycle that didn't work (that's the reason I picked it) and on casual cycle I had to wash my clothes twice because they were still dirty. It was the same with the dryer, having to run a cycle twice because they weren't dry, even on light loads. I told them I wanted a refund or exchange. They sent an exchange of the exact same set only it was physically damaged. I didn't except and went in and found a down grade from that set. They refunded the difference in check when they brought the next set (delivery set for around four but nothing until the hour of six, their closing time.) These delivery guys seemed better. They didn't tear the flooring like the first guy but they hooked the water hoses on wrong. When I started using the set the dryer work well but the agitator wasn't working correctly and when on any cycle but heavy duty, the washer made loud noises. I called. They said they would send someone out and that was two days later. He switched the hoses and said the noise could be repaired but while he was checking this, the washer tripped the test/retest switched on the outlet (had not happened before.) He said that wasn't from the washer. I said it hadn't happened before, he objected that being the cause. He said he would call when he got to the store to see if they have those parts and replace them the next day. He never called. I tried using the washer inbetween, it tripped the reset switch the first time and the second time (when washing whites), when using the bleach cup, it drained onto the floor and the washer not only tripped the reset switch, it tripped the switch in the fuse box! I called and told them what was going on and I was very dissatisfied and I was concerned it may cause an electrical fire. She said let us come out and I said its now electrical and you all are not electricians. She said let me talk to my son and he'll call you back. He didn't call until after four the next day. He asked what time could he come out. I said I'm suppose to be getting a refund. He said she told him to set up a time to fix it and I said that's not what we discussed, she mentioned repair and I said I want a refund especially because of the electrical issue. He started saying things he could do to the washer that may fix it. I told him he was the one saying the washer wasn't causing the electrical issue now he's saying he can fix it. I repeated he was not an electrician and I am uncomfortable with this washer in my house when it can cause a fire and I just want my refund for the washer. He said they can't because of their policy (no refunds.) I asked that doesn't change when their has been multiple returns and the latest one can cause a house fire? He said do you want me to come out or not? I said want to speak to a lawyer first and I would call back. A consultation said their policy may hold but they were concerned about the multiple returns and the new problems. I would just like my refund for the washer and not have to continue dealing with these people.

Check fields!

Write a review of D T Used Appliances

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

D T Used Appliances Rating

Overall satisfaction rating

Description: Appliances - Small - Dealers, Appliances - Small - Service & Repair

Address: Nashville, Tennessee, United States, 37214-2523

Phone:

Show more...

Add contact information for D T Used Appliances

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated