I was threatened by the business that they will file a mechanic lien if I don't pay todaySo I have paid them all under the pressure of losing my propertyI also asked them to send me a copy of the agreement and the warranty policy.I still, however, insist they should offer the $discount, so my complaint and the dispute are still effective, and I hope then can refund me to solve this dispute.Thanks
Mr***’s complaint is completely unfounded and strikes at the very heart of the customer service that WarrenCo prides itself inThe allegation of misleading advertising is on its face both egregious and speciousThe coupon that Mr*** is referring to came out after WarrenCo was already contracted to do the jobIn fact, the project was completed and was awaiting final payment when Mr [redacted] asked for a $discountWarrenCo informed Mr [redacted] that we would not be able to apply that coupon to his jobHowever, as a good faith gesture on our part, WarrenCo provided a $discount to the remaining balanceUnfortunately, while Mr [redacted] found the discount to be unsatisfactory he had no problem in taking advantage of the discount then immediately filed a complaint with the Revdex.comMr [redacted] expressed displeasure at the install timeline and can be assured that WarrenCo shares this sentimentIt is always our goal to have an efficient and streamlined install process that meets every customer’s expectationUnfortunately, outdoor construction is subject to many different variables, including inclement weather, and it is with great regret that WarrenCo must sometimes make changes to the schedule to adjust accordinglyFurthermore, Mr***’s allegation that he did not receive a copy of his signed contract, including the terms and specifics of WarrenCo’s warranty, stands in direct contradiction to the truthAs proof, WarrenCo can submit documentation where, upon receiving a request from Mr [redacted] on 9/08/at 3:03pm WarrenCo responded and provided both an electronic copy of the signed agreement bearing Mr***’s signature as well as an electronic copy of our warrantyThis response was provided the same day as Mr [redacted] made his requestIn fact, it was provided on 9/08/at 3:40pm, not more than minutes after his requestWarrenCo is a reputable company that prides itself in our great customer service, excellent quality and an industry-leading warrantyIt is unfortunate that Mr [redacted] is not happy but it is our stance that WarrenCo provided the customer with a beautiful end product and went above and beyond in offering a discount after the fact
I was threatened by the business that they will file a mechanic lien if I don't pay todaySo I have paid them all under the pressure of losing my propertyI also asked them to send me a copy of the agreement and the warranty policy.I still, however, insist they should offer the $discount, so my complaint and the dispute are still effective, and I hope then can refund me to solve this dispute.Thanks
Mr***’s complaint is completely unfounded and strikes at the very heart of the customer service that WarrenCo prides itself inThe allegation of misleading advertising is on its face both egregious and speciousThe coupon that Mr*** is referring to came out after WarrenCo was already contracted to do the jobIn fact, the project was completed and was awaiting final payment when Mr [redacted] asked for a $discountWarrenCo informed Mr [redacted] that we would not be able to apply that coupon to his jobHowever, as a good faith gesture on our part, WarrenCo provided a $discount to the remaining balanceUnfortunately, while Mr [redacted] found the discount to be unsatisfactory he had no problem in taking advantage of the discount then immediately filed a complaint with the Revdex.comMr [redacted] expressed displeasure at the install timeline and can be assured that WarrenCo shares this sentimentIt is always our goal to have an efficient and streamlined install process that meets every customer’s expectationUnfortunately, outdoor construction is subject to many different variables, including inclement weather, and it is with great regret that WarrenCo must sometimes make changes to the schedule to adjust accordinglyFurthermore, Mr***’s allegation that he did not receive a copy of his signed contract, including the terms and specifics of WarrenCo’s warranty, stands in direct contradiction to the truthAs proof, WarrenCo can submit documentation where, upon receiving a request from Mr [redacted] on 9/08/at 3:03pm WarrenCo responded and provided both an electronic copy of the signed agreement bearing Mr***’s signature as well as an electronic copy of our warrantyThis response was provided the same day as Mr [redacted] made his requestIn fact, it was provided on 9/08/at 3:40pm, not more than minutes after his requestWarrenCo is a reputable company that prides itself in our great customer service, excellent quality and an industry-leading warrantyIt is unfortunate that Mr [redacted] is not happy but it is our stance that WarrenCo provided the customer with a beautiful end product and went above and beyond in offering a discount after the fact