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D Ventures Inc

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On 8/1/13 brought shirt backed to the dry cleaners with dry cleaning tags attached. 9/26 finally received shirt back still with stains since 8/1.
On 8/1 brought said shirt back to the business in question due to brown spots on the front of the shirt that were not there prior to dry cleaning. Manager acknowleded brown spots and indicated that she would be taking this to the "dry cleaning" location. After two to three weeks I went in to pick up shirt and said shirt was not at the location. Asked to be called within the week to come in and pick up when it was there. Two weeks later, never receiving a call, went back into the businss and they still did not have the said shirt. Once again promised a call within the week as the manager assured me it will be in. Week and a half later still no call went in on the date of 9/26 and finally they had the shirt. Took out to my car to examine and said spots were still on the shirt. Took the shirt back into the business and was told now that it was a food stain. Not sure where this came from as on 8/1 the manager of the business agreed that this could have been an error from them. Once again promised a call within the week and once again on 10/4 I had to pursue them. Not only to the local business but called their main location on 10/2 without receiving a call back. This time was told the shirt was of an age that they couldn't do anything about it. I take it to the dry cleaners to keep the shirt up as though it was brand new. This is unacceptable and have heard from others (friends and collegues) that they have had the same interaction with said business.

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Description: Dry Cleaners

Address: Chaska, Minnesota, United States, 55318-1169

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