D W Auto & Home Mobility Specialties Inc Reviews (1)
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D W Auto & Home Mobility Specialties Inc Rating
Address: 1208 N Garth Ave, Columbia, Missouri, United States, 65203
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www.dwauto.com
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Initial Business Response /* (1000, 7, 2015/06/25) */
The patient came to us with an order for a scooter after having issues getting it through another supplier. We did work with her on getting the best care. The scooters are based on the patient's weight. We coded for a chair that fit her...
weight class; she was okay with it in the beginning. Her request was that it had a captains seat; which we explained to her that we could do on the chair that fit in her weight class. We did talk to the insurance company because they came back approving for a scooter that goes 150 lbs over her weight class. We did work with her on getting a chair; however we ran into issues because the manufacturing companies we order from have discontinued that specific scooter. We had a hard time finding a manufacturer that still offered it. The patient has received her scooter at this point. But is now demanding more items on it that were not in the original order. The doctors order requested a scooter with back support to help with head and back support. There is nothing in the physician order for all the other items she has requested.