D'Agostino's

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
I would appreciate the store sending me the gift certificate they were offering in the letter. It can be sent to me at:
*** *** *** ***
* *
*** *** ** ** ***
Thank you for your help, which is very much appreciated
Very truly yours,
*** ***
Sincerely,
*** ***

I will instruct all of our stores to make sure the customer displays are turned to face the customersThe cashiers have their own screen so they would not need to view the customer display
Being smaller Manhatten stores we do not have the space for larger screensOur front ends are cramped and
at the time these registers were purchased the options were the small display or a inch monitor which we could not fit in our current register foot printI have forwarded this complaint to IT people to see if we have any options with our current register provider
We do work diligently to ensure that our prices are accurate ihowever we sometimes make mistakes and we do rectify the issue when brought to our attentionWe will happily give our customers a refund for any overcharge.
I would like to offer *** *** a gift card as a reimbursement for the items he was overcharged on and as a token as of our commitment to customer satisfaction