DAB Enterprise

Initial Business Response /* (1000, 8, 2015/09/08) */
Yes Dab Enterprise did recover a Chevy Cavalier from *** Rdin *** on 8/13/However, the charges that the customer listed are incorrectThe tow was $155.00, winch out of the ditch $110.00, cle$and battery
disconnect $As per law, the customer is not allowed to retrieve their personal items until the tow bill is paid, as this prevents people from skipping out on their billThe customer was never able to speak to David Fas he was in the hospital at the timeShe was able to speak to Roy Aand Jenni A., partial owners of Dab EnterpriseKnowing the insurance company would write off the car as a full loss, they offered to drop the amount of the bill and take the title so that they would be able to dispose of the vehicle for themSince the company was called by *** *** ***, the charges were to be paid in cashThe reason for a cash payment when trading over the title helps save the customer money and Dab Enterprise has had customers try to pass off bad checks for the services they renderThe 'threat' of a storage fee was not a threat, just a simple statement of fact of a charge that would happen if Dab Enterprise had to store the vehicleOur fees, including storage fees, are filed with each police department that they recover for
Initial Consumer Rebuttal /* (3000, 10, 2015/09/09) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Based on prior experience with towing companiesPries are overflated and charges unneccessary considering owner did not choose this company for service
Staff was unprofessional is explanation of services, working with customer, unsympathetic in knowing car was a total loss, and appeared to only desire to obtain title for scrap purpose
The Company made an assumption insurance was involvedWhen they never wereIt appeared they only wanted to seek compensation ione way or another
Payment in cash was never explained as above
Perhaps an explanation, not athreat of additional charges, would have nbeen a more professional way to run a business
Regardless, title was obtained by the business, they benefited from the amount of tow charge and scrap obtainedI believe collect belongings and accepptin a check was the least they could have done