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Dad's Car Care Center, Inc

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Dad's Car Care Center, Inc Reviews (1)

We are aware of his lack of satisfaction with our service.  [redacted] car was "sitting for one year" and purchased the least expensive package we offer which is $5.99. With this package we do not physically touch the car it just simply goes through the carwash. [redacted] unrealistic...

expectations for a $5.99 carwash on a vehicle that hasn't been washed in at least a year is unreasonable. His behavior at the location was irrational.  Along with the irrational behavior at the location he immediately went to social media and made a unprofessional and a biased post on [redacted]  In regards to [redacted] problem with us "not upselling him to a different plan" We offer packages for everyone's budget and needs. We have never been a high pressure sales company. Our multiple menu boards explain what each package includes.  According to his [redacted] post/message he sent "at this point a refund of six dollars or a second trip through the carwash will not make me happy." As of Friday March 4th [redacted] messaged us on [redacted] saying "I made a mistake by posting while I was angry. I should have simply contacted the owner with my complaint." At this point we would be happy to refund his $5.99 excluding interest. He has not contacted us at this point.

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