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Dad's Catering Service

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Dad's Catering Service Reviews (1)

Dad's Catering is THE WORST CATERER ON THE PLANET.

Dad's Catering is a COMPLETE DISASTER!!!

My parents 60th Anniversary was ruined by this unprofessional, incompetent and RUDE company.

TIm, the owner of Dad's Catering , KNEW that were cooking for over 100 people.

Tim, the owner of Dad's Catering, KNEW that people would be entering the room at 6:00PM, so everything needed to be set up (glasses, utensils on the tables), including the bar (with drinks chilled, water in the glasses, water/ice tea on the tables and the Margarita Fountain flowing).

DINNER was supposed to be at 6:30pm.

Tim, the owner of Dad's Catering, told my 81 year old mother that his team would arrive at 5:15pm.

She had no idea how long it would take them to set-up....and to be clear, SHE DID NOT TELL TIM WHAT TIME HIS SHOULD SET-UP, SHE ONLY TOLD HIM THAT GUESTS WOULD ARRIVE AT 6PM, THE BAR SHOULD BE SET-UP BY 6PM AND DINNER SHOULD BE SERVED ST 6:30PM.

It is the Dad's Catering who is responsible for knowing how long it would take his employees to set-up and be ready by 6:00pm as agreed.

All of the guests started to arrive around 6:00pm and here is what they encountered:

One of the Dad's Catering staff members was putting glasses on the table BY HANDLING THEM FROM THE TOP OF THE GLASS, NOT THE BOTTOM!!! He just looked up at the 80 people coming in the door and continued, as SLOW AS HE POSSIBLY COULD MOVE, to put glasses on the table. I asked him to please move the glass racks out of the room because "there are 80 people coming in the door".

"Tammy", apparently The Manager of Dad's Catering, walked to me and said, "Are you in charge? Why are you telling my staff what to do?"

She showed me the "documentation" and said, "we only got here at 5:15pm and you aren't supposed to be here until 6:30pm". IT WAS 6:24PM!!

And that was an ERROR ON YOUR PART Dad's Catering !! Again, a reputable catering company decides and should KNOW how much time is needed to set-up the room.

A staff member was still puttig glassses on the table (and handling them by the TOP instead of the stem!), Another staff member was SLOWLY putting dessert on the dessert table like it was the MOST IMPORTANT THING TO DO.

Again Dad's Catering, the bar was not set up, there was no water on the table (it was 100 degrees outside!!) and 80 people just walked in the door.

I asked her if she could stop doing that and make sure the bar gets set up and water gets on the table BECAUSE 80 PEOPLE JUST WALKED IN THE DOOR.

She,said to me, ":DON'T TELL ME WHAT TO DO!!"

WOW! REALLY? THAT'S HOW YOU TALK TO A GUEST???? I accidentally touched her arm when she GOT VERY CLOSE TO ME AND WAS IN MY FACE!

She told at least 3 people that I PUSHED HER. SHE TOLD MY PARENTS' GUESTS THAT I PUSHED HER!!

Really? That's how your staff conducts themselves? THIS IS NOT ONLY SHOCKING BEHAVIOR, BUT A LIE!! If your staff would have done their job, I would never had said anything.

Your staff couldn't figure out how to get water on the tables.

I HAD TO PUT UCE IN PITCHERS, FILLE THEM WITH WATER AND SERV EVERYONE WATER!!!

ME, THE GUEST. YES.... ME!!!

I POURED EVERY SINGLE GUEST IN THE ROOM A GLASS OF WATER BECAUSE THEY WERE SO HOT AND SO THIRSTY AND THE BAR STILL WAS NOT SET UP...it was now 7pm!!

WHAT A SHOCKING, UNPROFESSIONAL BUSINESS.

Tim, the owner Dad's Catering, instructed my father to buy the WRONG AMOUNT OF TEQUILA for the margarita fountain (that DIDN'T WORK!). So my Dad had to leave his OWN PARTY to buy more tequila!!

The champagne glasses and the water glasses WERE SPOTTY and the staff didn't know the difference between champagne abd sparkling cider!

I don't think we got to eat until after 7:15pm!!!

Dad's Catering incompetent and unprofessional behavior ruined a very special day for my parents!

Tim sent my parents a check for $500.

Really Tim? You think that is fair compensation for ruining a once-in-a lifetime party???

My parents paid over 10 times that for the catering and you sent them $500????!!!

This is the most shocking example of a business that needs to be shut down. DON'T USE THEM.

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Address: 739 E Dunlap Ave, Phoenix, Arizona, United States, 85020-2917

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