Not sure if you understood my last couple comments so I will try againI know the part didn't cost $I understand you mark up the part to percentI understand there's shipping and paperwork involvedI know travel was 150$ for mindestination and 90$ to look at the furnace and then to 400$ to installed the part"about an hour"I got all that, the part I don't get is that I paid for the part and Carrier reimbursed you for the same part That amount should of either been deducted off the original bill or refunded back to meNot as a credit to me as for you to make more money off ofI should be refunded the 219$, bottom lineWord of mouth and social media are useful tools to deal with thisWord is spreading
Tell us why here...Sir, we have explained ourselves numerous times to you The $was for the complete job, not just the part You approved the repair and ok'd the work to be done You paid for it The $is what Carrier gives us back, That is the price of the part only No markup, shipping, paperwork needed to file and time included, travel, labor, restocking fee's, ect.....You have a $credit on file with us
Not sure if you understood my last couple comments so I will try againI know the part didn't cost $I understand you mark up the part to percentI understand there's shipping and paperwork involvedI know travel was 150$ for mindestination and 90$ to look at the furnace and then to 400$ to installed the part"about an hour"I got all that, the part I don't get is that I paid for the part and Carrier reimbursed you for the same part That amount should of either been deducted off the original bill or refunded back to meNot as a credit to me as for you to make more money off ofI should be refunded the 219$, bottom lineWord of mouth and social media are useful tools to deal with thisWord is spreading
Tell us why here...Sir, we have explained ourselves numerous times to you The $was for the complete job, not just the part You approved the repair and ok'd the work to be done You paid for it The $is what Carrier gives us back, That is the price of the part only No markup, shipping, paperwork needed to file and time included, travel, labor, restocking fee's, ect.....You have a $credit on file with us