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Dakar Etoiles Travel & Tours, Inc.

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Dakar Etoiles Travel & Tours, Inc. Reviews (1)

Review: My name is [redacted], I reside in Columbus, Ohio. I called [redacted] an agent of Dakar travel a few months ago to book a flight for my husband to travel from Sierra Leone, West Africa back to the United States. [redacted] called to let me know that he was able to reserve a flight for my husband's travel and to send him a bank check for the amount of $1,690.00. According to [redacted] the flight that he reserved for my husband was no longer available since the check I sent to him arrived late and the seat was sold out. I was very concern about my husband's safety due to the EBOLA outbreak in Sierra Leone so I asked him to please continue searching for available flights and I told him that I will also continue to do a search flights. My husband and I were born in Sierra Leone and are also United States citizens. Our children were born here and some serve in the military. I had hoped that [redacted] will book me another flight immediately knowing how worried I was about my husband's well-being. I called him almost everyday for weeks but I keep hearing the same line that most of the airlines have refused to travel to Sierra Leone and the nearby countries. This went on for weeks, fortunately my search paid off and I was able to book my husband's flight.

I called [redacted] to let him know that I did book a flight for my husband and I asked him to refund the money I sent to him via a check from My bank (US Bank). I have called [redacted] for almost a two months to refund my money but have not yet had any success. He is not even answering his phone calls nowadays.Desired Settlement: [redacted] has put me in a financial distress by holding unto my refund because the money I spent to buy the ticket was to pay my bills including mortgage. All I am aking is the have the amount I sent to him refunded to me to pay my bills.

Thank you.

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Description: TRAVEL AGENCIES & BUREAUS

Address: 1270 Broadway, Suite 1005, New York, New York, United States, 10001-3223

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