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Dalan Designs

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Dalan Designs Reviews (3)

On the 30th of March, I called the *** AutoZone in Raleigh and stated I needed a gasket, filter, and transmission fluid for my ***The female attendant in commercial sales, *** completed a computer search via the AutoZone system and replied she would have everything ready for me to piwhen I arrived in the storeI made the purchase and continued to have my mechanic perform the transmission workAfter the installation of the purchased fluid, approximately 25-minutes following the test drive, the transmission was hot, began smoking and giving off an odorThe mechanic immediately advised me to check back with the store to confirm the fluid was correct for my vehicle
The following morning I contacted the store and spoke with a parts manager, *** and explained the situationHe also completed a computer search via the AutoZone system and shared, ?She should have given you *** V not ***?He gave me the contact info for Manager, ***

My battery warranty was no honoredReceive a part of less quality due to price increase since original purchase date
I purchased battery no34-AMG (740CCAs and 925CAs) in 01/for The battery died on 9/4/and was replaced by warranty on 9/5/However the manager gave me battery no35-AGM which only has (680CCAs and 810CAs)The current battery which matches the specs of my original is 78-AGMI tried explaining to the manager that I wanted the same SPECs, he then told me I would have to pay the difference
I think that is poor practice, if I was told by the store in to by the best battery for winter, why did I get less of a winter battery as my warranty replacement
Contacting the regional office in Fayetteville, NC has been unsuccessful, even with leaving messages over the past week
Please help me resolve this issue

I have had the opportunity to use Dalan Designs twice now and have referred them countless times. The owner and takes great pride in his work. He shows up on time gets the work done on budget and with true old world craftsmanship. He is always busy so allow time for booking.

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