Dale Insulation

I saw a company truck for this company driving, and I was in the market for some insulation in my house, so I decided to give them a call. (First mistake) They came out and did an estimate, told me they'd remove the old insulation and the new stuff in. Come to find out they didn't remove the old and just laid the new stuff on top of the old. I called the company and I had to hear about how the workers who installed it complain about not enough hours and work, but when told what to do, they don't do it. Another guy came back out and fixed the problem. So I tried again to get another room of my house done which was much smaller than the two that I had originally done. I was first told if it was only one bag of insulation there would be no charge and when they came out they said it would be two bags first red flag. After installation it dawned on me that I didnt see two bags come in and the bill for the second round of work was only $20 cheaper than the first. I called the company and was forwarded to the manager. I was told he'd talk to the guy who did my estimate and they'd get back to me. 3 weeks go by no call, but another bill. I call to inform them that I'm not paying until I can get an explanation of my charges. I finally get the manager on the phone who tells me billing is not done in measurements, no by bags, so I ask how could my first job of two rooms cost $250 and then one room cost $130. He again said he'd have the guy you did my estimate call me. Three weeks go by no call, but another bill. I call again after waiting another week or so. I was told the manager was out of town for two weeks, but they would give him the message as again, I told them I won't pay until I get an explanation of charges. Now one week after that call, I get another bill this time with a stamp of an out of town number to call for billing. Do not use this company. If they can't call customers back who are inquiring about their billing don't bother. In every call I have been courteous and professional and just looking for answers. I guess I'll take as long to pay as they take to get back with me.

Had Dale Insulation & Gutters our to install gutter protection to NEW Construction!! They only sent one worker, so it took 2 days to complete. Our installer was struggling with his ladder and dented our gutters while applying the guards. He didn't even tell us when he completed the job, just took off in his truck. Most people have you sign off on a job so you can inspect the product. We called and had them come out so we could show them the damage caused. They surveyed and took pictures and put in the repair order. Well, they did not repair it ALL. In fact, when we went out to inspect the repair with the worker he said he didn't know why they had to repair it, that he didn't damage it at all! They chose to only repair half of it and said that other damage was there BEFORE! We just purchased this NEW home and had the walk through and inspection. The damage was NOT there before them coming out! To be called liars by a company that actually works with the builder!
I DO NOT recommend!!