ON AUGUST 18, *** *** BROUGHT HER Gmc To OUR LOCATION FOR A STATE OF CALIFORNIA CERTIFIED LAMP AND BRAKE INSPECTIONSHE WAS GIVEN A WRITTEN ESTIMATE OF WHAT THE CHARGES WOULD BE FOR THE INSPECTIONSHE SIGNED THE ESTIMATE AND WAS READ THE POLICY WHICH I HAVE sENT You A COPY OFAFTER
SIGNING I AGAIN ASKED HER IF SHE UNDERSTOOD THE POLICYSHE WAS TOLD THAT SHE WOULD ONLY RECEIVE COMPLETED STATE OF CALIFORNIA LAMP AND BRAKE CERTIFICATES IF HER CAR PASSED INSPECTION AND TESTSALSO TOLD HER THAT IF IT FAILED I WOULD GIVE HER AND ITEMIZED LIST OF WHAT NEEDED TO BE CORRECTED AND IF SHE RETURNED WITHIN DAYS WITH ALL ITEMS REPAIRED THERE WOULD BE NO ADDITIONAL CHARGESHE GAVE ME PERMISSION TO COMPLETE INSPECTION AND TESTSI CHARGED HER CARD THE $AND PERFORMED THE INSPECTION AND TESTS, HER CAR DID NOT PASS INSPECTION, THE VEHICLES HEADLAMPS HAD GLAZED LENSES AND THE LIGHT THAT WAS PROJECTED WAS BELOW STATE STANDARDS AND NEEDED POLISHED OR REPLACEDALSO DURING INSPECTION IT WAS ALSO DEEMED TO HAVE A BROKEN MOUNTING BRACKED ON LEFT HEADLAMP, WITH THIS MOUNT BROKEN THE HEADLAMPS WERE UNABLE TO HAVE THEIR ADJUSTMENT VERIFIED, HER VEHICLE PASSED ALL OTHER TESTS PLUS INSPECTION REQUIRED BY THE STATE OF CALIFORNIA, AFTER HANDING *** *** THE INVOICE WITH THE ITEMIZED LIST OF REPAIRS NEEDED PASS, SHE ASKED IF SHE WAS STILL RECEIVING THE CERTIFICATES? AT THIS POINT, I TOLD HER NOAFTER YOU MAKE THE REPAIRS AND THEY ARE REINSPECTED AND PASS, ONLY THEN WOULD YOU RECEIVE CERTIFICATESAGAIN SHE WAS TOLD THIS TWO TIMES PRIOR AND READ THE POLICY AND SIGNED THAT SHE UNDERSTOOD. AT THIS POINT SHE WAS DEMANDING THAT I VIOLATE STATE LAW AND ISSUE HER THE CERTIFICATESI WILL NOT VIOLATE STATE LAWS PERIOD. *** SAW WAS IRITATED WITH THE RESULTS OF THE INSPECTION AND THIS IS WHY SHE WANTED AS REFUND, THERE WILL BE NO REFUND BECAUSE SHE PAID FOR AN INSPECTION AND IT WAS PERFORMED, HOW ELSE WOULD WE BE ABLE TO GIVE HER AN ITEMIZED LIST OF REPAIRS NEEDED? I, *** ***, AM A LICENSED INSPECTOR AND I AM INSPECTED BY THE STATE OF CALIFORNIA TO PERFORM THESE INSPECTIONS THE REASON THE STATE REQUIRES THESE TESTS, IS TO REMOVE THIS KIND OF VEHICLE AND THEIR OWNERS FROM OPERATING THEM WITH FAULTY LIGHTS AND BRAKES IN CALIFORNIA. ALL SHE HAD TO Do WAS MAKE THE LISTED REPAIRS AND RETURN FOR INSPECTION AND PASS, THEN SHE WOULD HAVE RECEIVED THE CERTIFICATES, AGAIN SHE PAID FOR THE INSPECTION AND TESTSHE DID NOT LIKE THE RESULTS AND DEMANDED A REFUND
ON AUGUST 18, *** *** BROUGHT HER Gmc To OUR LOCATION FOR A STATE OF CALIFORNIA CERTIFIED LAMP AND BRAKE INSPECTIONSHE WAS GIVEN A WRITTEN ESTIMATE OF WHAT THE CHARGES WOULD BE FOR THE INSPECTIONSHE SIGNED THE ESTIMATE AND WAS READ THE POLICY WHICH I HAVE sENT You A COPY OFAFTER
SIGNING I AGAIN ASKED HER IF SHE UNDERSTOOD THE POLICYSHE WAS TOLD THAT SHE WOULD ONLY RECEIVE COMPLETED STATE OF CALIFORNIA LAMP AND BRAKE CERTIFICATES IF HER CAR PASSED INSPECTION AND TESTSALSO TOLD HER THAT IF IT FAILED I WOULD GIVE HER AND ITEMIZED LIST OF WHAT NEEDED TO BE CORRECTED AND IF SHE RETURNED WITHIN DAYS WITH ALL ITEMS REPAIRED THERE WOULD BE NO ADDITIONAL CHARGESHE GAVE ME PERMISSION TO COMPLETE INSPECTION AND TESTSI CHARGED HER CARD THE $AND PERFORMED THE INSPECTION AND TESTS, HER CAR DID NOT PASS INSPECTION, THE VEHICLES HEADLAMPS HAD GLAZED LENSES AND THE LIGHT THAT WAS PROJECTED WAS BELOW STATE STANDARDS AND NEEDED POLISHED OR REPLACEDALSO DURING INSPECTION IT WAS ALSO DEEMED TO HAVE A BROKEN MOUNTING BRACKED ON LEFT HEADLAMP, WITH THIS MOUNT BROKEN THE HEADLAMPS WERE UNABLE TO HAVE THEIR ADJUSTMENT VERIFIED, HER VEHICLE PASSED ALL OTHER TESTS PLUS INSPECTION REQUIRED BY THE STATE OF CALIFORNIA, AFTER HANDING *** *** THE INVOICE WITH THE ITEMIZED LIST OF REPAIRS NEEDED PASS, SHE ASKED IF SHE WAS STILL RECEIVING THE CERTIFICATES? AT THIS POINT, I TOLD HER NOAFTER YOU MAKE THE REPAIRS AND THEY ARE REINSPECTED AND PASS, ONLY THEN WOULD YOU RECEIVE CERTIFICATESAGAIN SHE WAS TOLD THIS TWO TIMES PRIOR AND READ THE POLICY AND SIGNED THAT SHE UNDERSTOOD. AT THIS POINT SHE WAS DEMANDING THAT I VIOLATE STATE LAW AND ISSUE HER THE CERTIFICATESI WILL NOT VIOLATE STATE LAWS PERIOD. *** SAW WAS IRITATED WITH THE RESULTS OF THE INSPECTION AND THIS IS WHY SHE WANTED AS REFUND, THERE WILL BE NO REFUND BECAUSE SHE PAID FOR AN INSPECTION AND IT WAS PERFORMED, HOW ELSE WOULD WE BE ABLE TO GIVE HER AN ITEMIZED LIST OF REPAIRS NEEDED? I, *** ***, AM A LICENSED INSPECTOR AND I AM INSPECTED BY THE STATE OF CALIFORNIA TO PERFORM THESE INSPECTIONS THE REASON THE STATE REQUIRES THESE TESTS, IS TO REMOVE THIS KIND OF VEHICLE AND THEIR OWNERS FROM OPERATING THEM WITH FAULTY LIGHTS AND BRAKES IN CALIFORNIA. ALL SHE HAD TO Do WAS MAKE THE LISTED REPAIRS AND RETURN FOR INSPECTION AND PASS, THEN SHE WOULD HAVE RECEIVED THE CERTIFICATES, AGAIN SHE PAID FOR THE INSPECTION AND TESTSHE DID NOT LIKE THE RESULTS AND DEMANDED A REFUND