DallasAutos4Less Reviews (%countItem)
DallasAutos4Less Rating
Address: 2660 S Garland Ave, Garland, Texas, United States, 75041
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Missing items out of vehicle after vehicle was repossessed. Cash money and lottery tickets was taken from out of the top storage space within the vehicke
Product_Or_Service: Missing items from car
Other (requires explanation) My money need to be returned and also the lottery tickets
We are not responsible for an items that are left in a repossessed vehicle. This vehicle was towed and left at the repo lot parking and the doors were locked. As we do not have extra keys for this vehicle, it was open the day the customer came to pick up her items with her key. She came with 4 other people to help her get her items. Also her sister that came with her was treating that she was going to damage all of our cars and to remember her name.
This dealership sold me a lemon. I would like my money back.
I got my tax return and myself and boyfriend went to get another vehicle due to different work schedules and growing family. On February 24th Arrived at DallasAutos4Less and look at a few vehicles and finally Ronald Busick settled me on a 2012 Chrysler Town and Country with 133,952 miles. Desperate due to bad credit and recently moving to Dallas agree and we paid 3080.00 down payment. Priced 10,037.00 financed for 14,109.28 with 23.2404 % apr. Agreed to pay 245.68 every two weeks. My first payment was on 3/10/20. The payment was paid on time. Due to my boyfriend needing to take care of so business we decided to drive back to our home town of Jackson, MS. Got on road about 6 or 7 PM Thursday evening on March 6th the vehicle ran fine going but on Sat March 7th afternoon the vehicle start running hot I proceeded to call dealership was advised by Claudia to put coolant and water while running errands. I did that and vehicle ran for a while then would run hot again. On Sun March 8th we left Jackson,MS to return to Dallas, around Noon got to Shreveport and vehicle started running hot then cut off I then started it again proceeded to next exit put more water and coolant but vehicle will not start could not get contact with dealership on Sunday. Had to call my mom who is at work in Ft Worth to try and get help. My mom had to leave work and come get me and my family and also overdraft her account to get $650 to get this vehicle towed from Shreveport La to Dallas Tx. The first tow truck broke down from Shreveport to Tyler then we had to find another tow from Tyler Tx to Dallas. My mom had to beg the first tow driver for some of her money back to pay the 2nd tow truck man. The vehicle was towed to DallasAuto4Less on Sunday night dropped around midnight. Didnt het home till 1am. On Monday March 9th I went to the dealership and spoke to Claudia again she stated we melted the engine shocked I ask how can you melt a engine on a vehicle I just purchased only 13 days ago. She also the person who I spoke to and said keep adding water and coolant as the vehicle ran hot. As I was leaving the dealership one of the workers said please dont let them get away with that. I ask if I can get my money back due to Texas Lemon law was told by owner we need to take them to court to get money back and that we should not have drove the car out of town and the cost for repairs is $3000 and I need to at least pay half of the $3000 which is $1500. I was also told there was an issues with a hose on the vehicle that could have be fixed for $25. Not sure why I was given this information because if there was issue with the vehicle they should have been resolved before sale of said vehicle. I have no money and had just given all my taxes to them to purchase this sad vehicle. And that was it I have not spoke to anyone since March 8th.
I would like full refund for down payment and $650 tow fees I only had this vehicle 13 days before they state I melted the motor. There had to be a problem before I purchase the vehicle.
Her vehicle had a heater hose break on her trip out of town, causing the vehicle to lose all water in the radiator, which in turn caused the vehicle to overheat. Instead of pulling over to get the minor repair fixed, she kept driving until the engine got so Hot the intake melted and she blew the motor. This was caused by owner negligence, not by being a bad car.
(The consumer indicated he/she DID NOT accept the response from the business.)
That's not true. The vehicle was purchased 13 days before incident im confused on how can a hose be bad on a vehicle that was just purchase shouldn't all issue be resolved before sale of vehicle. And as soon as the vehicle started running hot I proceeded to call carlot and was told to just continue to put water in it and bring it in on monday. I don't agree and still would like a refund. I am not a mechanic and didnt think I would have to get work done on a newly purchased vehicle.
She bought a 8yr old used vehicle for starters, not a brand new vehicle.
When she called and told us the vehicle was overheating we told her to have the vehicle towed to us Asap and to not drive it. She stated that she was out of town, hundreds of miles away and could not afford a tow truck. She told us she would just keep putting water in it. She drove the vehicle so long overheating that the engine got so hot that it actually melted the intake. This was negligence by the consumer.
She could have found a mechanic near her in La and had the $25 heater hose replaced.
(The consumer indicated he/she DID NOT accept the response from the business.)
I just want a refund or for them to fix the vehicle and I can continue to make my payments for the vehicle. I just feel that it is unfair because we had just gave them 3080.00 then have to turn around and give another 1500.00 to get it fixed. And u don't have that type of money because we just gave them our tax money. I really did like the vehicle I just felt that it could have been resolved in a better way.
This company sold us a Chrysler 300 that began to stop while we were driving it. After the engine blew, they told us we had to pay to fix it.
We bought this vehicle in good faith 4 months ago. It started to stop in the middle of traffic while we were driving it and we brought it into the company's garage for an unrelated issue. The mechanics told us the vehicle was fine and that no codes were shown on the computer. The engine blew after only having the vehicle for 4 months. They told us we have to pay to get the engine fixed or we can give them more money for another vehicle
We should not be liable for the engine repairs or getting another vehicle. The company should repair the engine or put what we've paid toward another vehicle
The customer purchased a used vehicle as it on 09/7/2019. On January 18, 2020 customer brought the car in. The customer had driven the car while it was hot and blew the engine. We are not refusing service she has to pay for a new motor or put more money down toward another used car.
The car is used and we sell them AS IT. Attached please find the sign contract for *** for your review.
This company repoed my truck after only being a week behind and when it came to my personal items being retrieved from my truck, the company had one of their associates get my items out of my truck and several items were stolen, most importantly my ID and Chase bank card, also my 4 way jack that I had just purchased and still have the receipt for. These companies should not be allowed to steal from customers.
Other (requires explanation) I want my jack replaced.
On May 24, 2019 Mr. called and identity was verified. He was calling from Jail giving us permission to release his belongings to *** or***.
On May 25,2019 Ms. came with her ID and we released Mr. belongings as requested per customer. Please let me know if there is any additional questions
One star wouldn't do justice. My contract shifted from multiple buyers prior to this company taking over. They state; "We continue having our customer's pay their original balance owed and would never increase any payments based on the verbiage written in our customer's previous contract." This information is incorrect! After filing with The State of Texas Consumer Affairs, DallasAutos4Less over charged me and never played by the rules-which were written in my original contract. Overall, I ended up receiving an overpayment- in which the state ORDERED the company to pay me. PLEASE STAY AWAY! Rachel is a manipulator who believes she knows practical business principals... News flash, go back to school.
We bought this file from another lender and yes the OCCC review the file and agree that it was our computer software were error was made; in which it was charging the sales tax incorrectly. So the final resolution is that she received her refund and her title.
I got a car from this place the rules are if you send them five referrals and they actually get a car the car lot place will pay your car off! And will give you your title in your hand. It's been 5 months and this car place just now wants to come and repo my car and tell me a payment has bounced and they said they aren't giving me my car back that I had to pay 3500 in full this isn't fair and bad for business they are really rude people. They just picked it up for no reason at first they said just pay the 200 now they say nvm pay the car off or you can't get it back. And I still haven't gotten my title from them.
Other (requires explanation) I just want my car back. That's all. I want them to be honest and stop lying about payments
On 12/10/18 we received a notice from our merchant credit card that the customer payment that was made on 9/18/18 was a charge-back due to unauthorized charges on the card. Also we received a notice on 10/11/18 stating that a payment made by the customer on 9/28/18 was also a charge-back due to unauthorized use. Customer's vehicle was repossessed on 12/18/18 due to charge-backs. Attached please find the contract and charge-backs documentation. Customer also had another account which vehicle was also repossessed due to fraud charges as well. Customer will not get vehicle back and the five people he referred have had charge-backs on their accounts.
I purchased a truck on 10/23/18 and on 12/3/18 the company repoed the truck for 156.00. I called and they said that I had to pay 166.00 that's for late fees and the past due amount and $175 for the towing of the vehicle. I went up there to the place to pay the $341.00 they was asking for and they said I had to wait until the next day to get the truck but the lady said I could pay her the towing tonight and the next day pay the car note. They stated the truck will be back at the car lot at 10am 10/4/18 but it wasn't there when I arrived after work about 4pm. *** (the lady that work there) said I was unable to get my truck back because the gps showed the address the truck was at wasn't on the contract. She told me to wait so I can get my things out of it, I waited for over an hour and some guy brings me my things in a bag and I asked her about my brother gun that he use for work and she stated they gave it to Garland Police Department. I paid them a $1000 down payment, one month payment of $456.00 and the $100 for the month of December. The payment wasn't behind at all and they still took my truck.
Order_Number: 1D7HA18ZX2JXXXXXX
Refund I would like to have my money back because nowhere in the contract says they repo because of the address and they kept things they wanted out my truck
Contact Name and Title: ***
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@gmail.com
The customer's vehicle was repossessed due to account being past due, as stated on the contract there is no grace period on payments. Also per contract customers are responsible to notify us of any address, employment or phone number changes which customer failed to do so. The reason why the customer had to wait on her belonging is because there was a gun in the car and per our protection we had to contact the police department and wait on them to remove the gun from the vehicle. Attached please find a copy of customer's contract.
I went in for a vehicle and Brian and Erica were very helpful. Brian let me explore the lot without pressure and didnt treat me like others even tho my credit isnt the greatest. Erica explained my contract to me in language I could understand. When I refer 5 people they will pay my car off... SCORE!!!!
Purchased a vehicle (via finance) for $8,995 on 08/01/18, on 08/07/18 the vehicle started smoking as I was driving. The dealer came to pick up vehicle
I had the vehicle for two days (the vehicle was in there possession from 08/02 thru 08/04 for repair of the radio). In addition to the smoking the car check engine light illuminated. I cancelled the contract because the vehicle was financed whereas I would be paying close to $400 per month not to mention what ever repairs that would arise.
After the vehicle was picked up by I contacted the dealer to speak with the sales person (*** and/or the owner the two that assured me the car was in good working conditions at the time of sell; granted both individuals was there really driving this sell; however when I called about the car not working neither would answer my call. The receptionist was very polite until she realized I was calling about a defective vehicle, at which time she became very rude and dismissive. I spoke with ***, and I explained that I preferred not to pay a note on a vehicle driven for two days that is having severe engine problems. She informed me that I could come into the office and do a voluntary cancellation on the loan(not a repossession); she also said that the owner may work with me on a refund. I had my mom take to sign the form. All the time we were there neither the sales person nor the owner came to ask me what they could do to help. Not even the repair person came to talk about the condition of the vehicle and what they could do to fix it. When transferred to him, I also did not get an answer.
I asked the person who was preparing the form about getting some or part of my down payment back and she said they could not. I also asked about the lemon law, she said that used cars do not fall under the lemon law.
That may be the case; however, financing a vehicle with a note close to $400 per month for two years, I as a consumer expect the vehicle to work at minimum through my first year car payment; the vehicle did not make it to my first payment which would have been due on 08/10/18. It is very fortunate that I got from under their prey, as I could not imagine paying that large amount for a car payment and getting very poor product and not to mention poor customer.
I am a college student and it took me a while to save for my down payment. As the car did not survive two days of driving, I am requesting at minimum 80% ($956)of my down payment refunded. I understand the car was AS IS; however, I must stress that for $8.995 finance (which at the end of the loan the total cost would have been close to $14,000) my expectation was the car would work.
To: Revdex.com
At Dallas Autos 4 Less our number 1 priority is to provide our customers with the best service and vehicles. All of our sales are final and vehicles are sold As-Is,a copy of the contract is provided at the time of purchased. In this case Customer did not want us to do any repairs and decided to return the vehicle.
Please let us know if there is any further questions.
(The consumer indicated he/she DID NOT accept the response from the business.)
This is very concerning that they financed a vehicle for over $8,000 that had major issues two days after being driven,to mention they had the vehicle in their possession two days after the sale. Again, my expectation was the vehicle would run properly for a good period of time; not break down after being driven less than 25 miles. If this is how they profit by selling/financing junk vehicles then this practice should be known to potential customers. I am not only shocked but also disappointed; as they (they *** and the other sales rep and the owner) showered me with attention during the sell, but when the car broke down the only person I could speak with was the receptionist (no one else would answer my call). The sale may be AS is with no warranty, however it should still work
As mentioned before, the customer signed the purchaser agreement and he understood that the purchase was final and as-is. even though DALLAS AUTOS 4 LESS offer to make the repairs needed at no cost but customer refused and chose to return the vehicle with knowledge that the down payment was non-refundable.
I love the people here. They helped me when no one else would.
I purchased a vehicle from this dealership, and it's sad to say they will drain your pockets dry, they want to charge you to fix a car that they sold you knowing it was bad, then want to charge you for a loan car that had a flat on it the next day, and would not come fix it or help me in any way of getting to work, I lost my job behind doing business with this dealership. These types of dealerships should all be closed down, worse customer service ever, nasty *** attitudes, and they think they did you a favor, they should be regulated by the City, and should never be able to practice as a buy here pay here, it's a rip-off, every two week payments, which now I know I could have purchased a New vehicle for what I'm paying bi-weekly.
We did not charge her for a loaner car. We only charged her for a new key to her car. We also let her break the cost up in 3 payments. The loaner car had a flat tire AT HER JOB so there would be no reason for her to lose her job due to the loaner car having a flat tire. And we went and picked up the loaner when it had a flat tire and fixed the flat ourselves. This woman is a complete liar about everything she says.
My complaint is against the auto4less company for selling a lemon car and not upholding the binding agreement to fix the repairs for the used car.
I don't know where to start to make my complaint with this company. My husband and I have not had anything but bad experiences communicating with this company. We purchased a 2004 Volvo for me with this dealer in December 2016 with over 100,000 miles on it. The car has been in the shop more than I have driven it. We put the car in the shop over 6 times and the car came back with the same problems and had to paid money out of her pocket, although the company made an agreement to fix the car if we purchased the parts. The dealership sold us a lemon, the car has major electrical and transmission issues; I have almost had many incidents picking my kids up from school; where my car stopped on the expressway almost causing a truck to rear end me with my two children in the car. The car was put in the shop a few times for the same reason, shutting off when it gets hot and the car won't change gears if it's cold out. We both have spoken to Jeremy who has a very nasty disposition, very rude and disrespectful to me after I asked him to please fix the problem because it became a safety issue for my family. He stated to me that I knew that I bought a used car and that no mechanic is 100 % when reparing a car. I couldn't believe his respond. Today, the car is still not fix after we paid out over $600 to fix the problem with the gear unable to move when it's cold out. He fixed the car without informing me that he was going to repair it and told me that if I didn't pay for it he would undo the repairs he did. A week after I got the car back it still had the same problem. I emailed Jeremy who told me to me to bring it back in, this is the 3rd time the car has been in the shop for the same problem. I'm very frustated and feel like we were taking advantage of and asking if we can just settle with giving the car back without any money owed to auto4less shop.
I am asking the comppany to reimbursement us for the last repair done in the amount of $600, because as of today the car still has the same promblem with the inability to change gears and unable to move when it's cold outside, This has caused me to be late for work and dropping off my children because the car won't move when it's cold out. I also would like for auto4less to sign an agreement to allow me to just return the car to the dealership without any money owe to them or on my credit. I was overcharged $9000 and making car notes payments every month for a car with over 100,000 miles, 13 years old with many major electrical and transmission problems, so I feel it's only fair.
We are a buy here pay here dealership that sells used cars with the Buyers Guide As Is-No Warranty. Which customer signed and received a copy. If customers wants to do a voluntary surrender it will show on customer credit report as a repossession because customer has a contract until 02/08/2019. Customer choosed the car knowing the year, make, model and miles which is stated on the contract.
In regards to the complaint I made about Dallas Autos 4 Less, I have not received anything from them to resolve my issue. I also can't open the link sent in the email from Revdex.com.