Dallis Services

Dallis Services has more than years of combined experience between Owner (Dale) and Lead Electrician (John).? Dale holds a State of Ohio Electrical License #***, Fire License # [redacted] and National Electrical Inspector License #***.? So our credentials will explain our success in the Electrical industry without any complaints through the Revdex.com thus far.? In any type of Industry or Service, there is always going to be that Customer that maybe you should of passed on.? We are not that Contractor though and strive to service our Customers with professionalism.? I will attach a copy of our original proposal after our site investigation to determine an electrical scope and proposal for [redacted] .? We received a request from Electrical Utility Company to quote the [redacted] .? After site visit, John and Dale reviewed and came up with an electrical proposal to submit to [redacted] .? This proposal was designed to be fair to the [redacted] as being fair to Dallis too.? In otherwords, to be fair to [redacted] and to Dallis we did not want to just throw a high number at some of the work to be fair to Dallis.? We wanted to be fair to [redacted] as well and excluded the questionable work.? We would do the imperative electrical work and investigate the balance to determine a fair proposal for both parties [redacted] and Dallis.? When we quoted originally also with a larger capacity amp panel, [redacted] stated they told John amp but that was never conversed to John nor Dale previously.? Dallis sent revised proposal upgrading the service even though it was explained they really did not need that amperage for this size residence.? On August 14, Dallis disassembled the existing amp,electrical panel and outside service.? Installed amp, circuit panel and service.? As always when restoring electrical power, Dallis asked [redacted] to check their critical systems, refrigerator, television, computers, lighting, etcand all was in working conditions without any complaints.? ? When Dallis left that day, [redacted] had a small freezer in the basement that was plugged into a pull chain light.? The [redacted] were informed of this but still accidently shut off the power strip to the freezer.? Turning off the light did not de-energize the freezer.? Mr [redacted] noticed the power strip and turned back on.? However, Mrs [redacted] said that Dallis almost lost their freezer contents because of not turning on power.? On second day of electrical work, Dallis started adding new wiring and outlets.? Late that day it was known that we would not finish the scope of work as planned and would need an additional partial day to complete the work.? When I had talked to Mrs [redacted] , I explained where we were and that we would need signed paperwork.? This is when the scope of work was questioned.? Neither Dallis nor [redacted] knew where each party stood.? Dallis understood the quoted scope and [redacted] understood what they wanted.? Again before leaving, [redacted] were asked to check everything and there was not any complaints.? Dallis had to come back two weeks later to make a Saturday work for the [redacted] .? Everything was completed that Saturday except for the light on the deck.? There was some wood blocking in the walls that prevented Dallis from getting a wire from the basement to the outlet.? This is exactly why Dallis does not quote re-wiring of houses without further investigation because you cannot see within the wall cavities what may prevent one from getting new wiring from point A to point B.? that is through experience and trying to be fair to a Customer and to Dallis.? Dallis tried for many hours to get this wiring installed and in a final attempt the drill came through the back of the upper cabinet.? The [redacted] did not make a fuss about it at the time stating “a new kitchen project was slated for next year.”? Again all electrical was restored and no complaints.? At this time the [redacted] approach John behind Dallis back to do some work.? John informs Dale of this request.? Dale replied to John please repair hole when back in area and do the light fixture she was requesting.? Two weeks pass by, and Electrical Utility provider contacts Dallis that Mrs [redacted] stated that her computer suddenly does not work.? Dale immediately contacted John to discuss and stated like previously mentioned everything was checked prior to leaving each day.? Dale proceeded to contact Mrs [redacted] and she states computer is not working.? At this time she stated how she uses the computer for work EVERY DAY.? She also stated that she pays bills every Friday.? She also told me that she was given this computer from work at no cost which is irrelevant but was stated.? I have been busy as was Mrs [redacted] at work.? We had spoke a few times when she stated she could not talk too much at work.? We had lost communication and now we are here.? Under no circumstances were the [redacted] avoided or phone calls not returned.? I will not say we have never missed a call or message.? We are all human.? I know she was going to research about computer getting fixed and we were going to try and make dates work to have John plug hole and hang a light.? Mrs [redacted] and I had tension that I know we would both agree with because she bad rapped me and Dallis from when she thought I misled her about proposal.? Unfortunately, she had also bad rapped me to my employees too which I was aware of.? Then she continued to go behind my back to my employees which is totally not correct either.? So as much as Dallis had tried to be fair to the [redacted] and themselves, others do not look at this same type of philosophy.? So now that you have Dallis side of story please feel free to contact us via email preferred to try and rectify the unfortunate situation that both parties have encountered.? ? ? Respectfully Submitted, Dallis Services ? ? Dale L [redacted] , Owner

Dallis Services has more than years of combined experience between Owner (Dale) and Lead Electrician (John) Dale holds a State of Ohio Electrical License #***, Fire License # [redacted] and National Electrical Inspector License #*** So our credentials will explain our success in the Electrical industry without any complaints through the Revdex.com thus far In any type of Industry or Service, there is always going to be that Customer that maybe you should of passed on We are not that Contractor though and strive to service our Customers with professionalism I will attach a copy of our original proposal after our site investigation to determine an electrical scope and proposal for [redacted] We received a request from Electrical Utility Company to quote the [redacted] After site visit, John and Dale reviewed and came up with an electrical proposal to submit to [redacted] This proposal was designed to be fair to the [redacted] as being fair to Dallis too In otherwords, to be fair to [redacted] and to Dallis we did not want to just throw a high number at some of the work to be fair to Dallis We wanted to be fair to [redacted] as well and excluded the questionable work We would do the imperative electrical work and investigate the balance to determine a fair proposal for both parties [redacted] and Dallis When we quoted originally also with a larger capacity amp panel, [redacted] stated they told John amp but that was never conversed to John nor Dale previously Dallis sent revised proposal upgrading the service even though it was explained they really did not need that amperage for this size residence On August 14, Dallis disassembled the existing amp,electrical panel and outside service Installed amp, circuit panel and service As always when restoring electrical power, Dallis asked [redacted] to check their critical systems, refrigerator, television, computers, lighting, etcand all was in working conditions without any complaints When Dallis left that day, [redacted] had a small freezer in the basement that was plugged into a pull chain light The [redacted] were informed of this but still accidently shut off the power strip to the freezer Turning off the light did not de-energize the freezer Mr [redacted] noticed the power strip and turned back on However, Mrs [redacted] said that Dallis almost lost their freezer contents because of not turning on power On second day of electrical work, Dallis started adding new wiring and outlets Late that day it was known that we would not finish the scope of work as planned and would need an additional partial day to complete the work When I had talked to Mrs [redacted] , I explained where we were and that we would need signed paperwork This is when the scope of work was questioned Neither Dallis nor [redacted] knew where each party stood Dallis understood the quoted scope and [redacted] understood what they wanted Again before leaving, [redacted] were asked to check everything and there was not any complaints Dallis had to come back two weeks later to make a Saturday work for the [redacted] Everything was completed that Saturday except for the light on the deck There was some wood blocking in the walls that prevented Dallis from getting a wire from the basement to the outlet This is exactly why Dallis does not quote re-wiring of houses without further investigation because you cannot see within the wall cavities what may prevent one from getting new wiring from point A to point B that is through experience and trying to be fair to a Customer and to Dallis Dallis tried for many hours to get this wiring installed and in a final attempt the drill came through the back of the upper cabinet The [redacted] did not make a fuss about it at the time stating “a new kitchen project was slated for next year.” Again all electrical was restored and no complaints At this time the [redacted] approach John behind Dallis back to do some work John informs Dale of this request Dale replied to John please repair hole when back in area and do the light fixture she was requesting Two weeks pass by, and Electrical Utility provider contacts Dallis that Mrs [redacted] stated that her computer suddenly does not work Dale immediately contacted John to discuss and stated like previously mentioned everything was checked prior to leaving each day Dale proceeded to contact Mrs [redacted] and she states computer is not working At this time she stated how she uses the computer for work EVERY DAY She also stated that she pays bills every Friday She also told me that she was given this computer from work at no cost which is irrelevant but was stated I have been busy as was Mrs [redacted] at work We had spoke a few times when she stated she could not talk too much at work We had lost communication and now we are here Under no circumstances were the [redacted] avoided or phone calls not returned I will not say we have never missed a call or message We are all human I know she was going to research about computer getting fixed and we were going to try and make dates work to have John plug hole and hang a light Mrs [redacted] and I had tension that I know we would both agree with because she bad rapped me and Dallis from when she thought I misled her about proposal Unfortunately, she had also bad rapped me to my employees too which I was aware of Then she continued to go behind my back to my employees which is totally not correct either So as much as Dallis had tried to be fair to the [redacted] and themselves, others do not look at this same type of philosophy So now that you have Dallis side of story please feel free to contact us via email preferred to try and rectify the unfortunate situation that both parties have encountered Respectfully Submitted, Dallis Services Dale L [redacted] , Owner

I am rejecting this response because:* When Dalis Services came here to quote, the ONLY reason we were having the work done was to go to a amp service and upgrade to a wire system throughout, otherwise we could have done it ourselves They did requote, and I was fine with the requote...although did not totally understand that we were not getting a total rewire like we asked until Dale explained it.* While Dale might be licensed in many areas, he was NEVER here, so all of his licensing is a moot point..* Dalis Services has not tried, but once, to get in touch with me, and we did speak on the phone and he was supposed to call me back, but has notI have since got my original PC fixed, so that has been taken care of.* As far as going behind his back with his employees, John told us that he did work on the side and would be happy to come and do work for us if we needed more His employees were supposed to be here by on both days, the first day they weren't here until around 10, took hours for lunch and were gone before my husband got home from work at The second day, they were here by 9:ish and were pacaking up when my husband got home The only reason they came on a Saturday was because they were not given enough time, per John, to do the work scoped out on the quote

Dallis Services has more than years of combined experience between Owner (Dale) and Lead Electrician (John). Dale holds a State of Ohio Electrical License #***, Fire License #*** and National Electrical Inspector License #***. So our credentials will explain our success in the
Electrical industry without any complaints through the Revdex.com thus far. In any type of Industry or Service, there is always going to be that Customer that maybe you should of passed on. We are not that Contractor though and strive to service our Customers with professionalism. I will attach a copy of our original proposal after our site investigation to determine an electrical scope and proposal for ***. We received a request from Electrical Utility Company to quote the ***. After site visit, John and Dale reviewed and came up with an electrical proposal to submit to ***. This proposal was designed to be fair to the *** as being fair to Dallis too. In otherwords, to be fair to *** and to Dallis we did not want to just throw a high number at some of the work to be fair to Dallis. We wanted to be fair to *** as well and excluded the questionable work. We would do the imperative electrical work and investigate the balance to determine a fair proposal for both parties *** and Dallis. When we quoted originally also with a larger capacity amp panel, *** stated they told John amp but that was never conversed to John nor Dale previously. Dallis sent revised proposal upgrading the service even though it was explained they really did not need that amperage for this size residence. On August 14, Dallis disassembled the existing amp,electrical panel and outside service. Installed amp, circuit panel and service. As always when restoring electrical power, Dallis asked *** to check their critical systems, refrigerator, television, computers, lighting, etcand all was in working conditions without any complaints. When Dallis left that day, *** had a small freezer in the basement that was plugged into a pull chain light. The *** were informed of this but still accidently shut off the power strip to the freezer. Turning off the light did not de-energize the freezer. Mr*** noticed the power strip and turned back on. However, Mrs*** said that Dallis almost lost their freezer contents because of not turning on power. On second day of electrical work, Dallis started adding new wiring and outlets. Late that day it was known that we would not finish the scope of work as planned and would need an additional partial day to complete the work. When I had talked to Mrs***, I explained where we were and that we would need signed paperwork. This is when the scope of work was questioned. Neither Dallis nor *** knew where each party stood. Dallis understood the quoted scope and *** understood what they wanted. Again before leaving, *** were asked to check everything and there was not any complaints. Dallis had to come back two weeks later to make a Saturday work for the ***. Everything was completed that Saturday except for the light on the deck. There was some wood blocking in the walls that prevented Dallis from getting a wire from the basement to the outlet. This is exactly why Dallis does not quote re-wiring of houses without further investigation because you cannot see within the wall cavities what may prevent one from getting new wiring from point A to point B. that is through experience and trying to be fair to a Customer and to Dallis. Dallis tried for many hours to get this wiring installed and in a final attempt the drill came through the back of the upper cabinet. The *** did not make a fuss about it at the time stating “a new kitchen project was slated for next year.” Again all electrical was restored and no complaints. At this time the *** approach John behind Dallis back to do some work. John informs Dale of this request. Dale replied to John please repair hole when back in area and do the light fixture she was requesting. Two weeks pass by, and Electrical Utility provider contacts Dallis that Mrs*** stated that her computer suddenly does not work. Dale immediately contacted John to discuss and stated like previously mentioned everything was checked prior to leaving each day. Dale proceeded to contact Mrs*** and she states computer is not working. At this time she stated how she uses the computer for work EVERY DAY. She also stated that she pays bills every Friday. She also told me that she was given this computer from work at no cost which is irrelevant but was stated. I have been busy as was Mrs*** at work. We had spoke a few times when she stated she could not talk too much at work. We had lost communication and now we are here. Under no circumstances were the *** avoided or phone calls not returned. I will not say we have never missed a call or message. We are all human. I know she was going to research about computer getting fixed and we were going to try and make dates work to have John plug hole and hang a light. Mrs*** and I had tension that I know we would both agree with because she bad rapped me and Dallis from when she thought I misled her about proposal. Unfortunately, she had also bad rapped me to my employees too which I was aware of. Then she continued to go behind my back to my employees which is totally not correct either. So as much as Dallis had tried to be fair to the *** and themselves, others do not look at this same type of philosophy. So now that you have Dallis side of story please feel free to contact us via email preferred to try and rectify the unfortunate situation that both parties have encountered. Respectfully Submitted, Dallis Services Dale L***, Owner

I am rejecting this response because:*1  When Dalis Services came here to quote, the ONLY reason we were having the work done was to go to a 200 amp service and upgrade to a 3 wire system throughout, otherwise we could have done it ourselves.  They did requote, and I was fine with the requote...although did not totally understand that we were not getting a total rewire like we asked until Dale explained it.*2  While Dale might be licensed in many areas, he was NEVER here,  so all of his licensing is a moot point..*3  Dalis Services has not tried, but once, to get in touch with me, and we did speak on the phone and he was supposed to call me back, but has not. I have since got  my original PC fixed, so that has been taken care of.*4  As far as going behind his back with his employees, John told us that he did work on the side and would be happy to come and do work for us if we needed more.  His employees were supposed to be here by 9 on both days, the first day they weren't here until around 10, took 1.5 hours for lunch and were gone before my husband got home from work at 3...  The second day, they were here by 9:30 ish and were pacaking up when my husband got home...  The only reason they came on a Saturday was because they were not given enough time, per John, to do the work scoped out on the quote.

Dallis Services has more than 70 years of combined experience between Owner (Dale) and Lead Electrician (John).  Dale holds a State of Ohio Electrical License #[redacted], Fire License #[redacted] and National Electrical Inspector License #[redacted].  So our credentials will explain our success in the...

Electrical industry without any complaints through the Revdex.com thus far.  In any type of Industry or Service, there is always going to be that Customer that maybe you should of passed on.  We are not that Contractor though and strive to service our Customers with professionalism.  I will attach a copy of our original proposal after our site investigation to determine an electrical scope and proposal for [redacted].  We received a request from Electrical Utility Company to quote the [redacted].  After site visit, John and Dale reviewed and came up with an electrical proposal to submit to [redacted].  This proposal was designed to be fair to the [redacted] as being fair to Dallis too.  In otherwords, to be fair to [redacted] and to Dallis we did not want to just throw a high number at some of the work to be fair to Dallis.  We wanted to be fair to [redacted] as well and excluded the questionable work.  We would do the imperative electrical work and investigate the balance to determine a fair proposal for both parties [redacted] and Dallis.  When we quoted originally also with a larger capacity 100 amp panel, [redacted] stated they told John 200 amp but that was never conversed to John nor Dale previously.  Dallis sent revised proposal upgrading the service even though it was explained they really did not need that amperage for this size residence.  On August 14, Dallis disassembled the existing 100 amp,electrical panel and outside service.  Installed 200 amp, 42 circuit panel and service.  As always when restoring electrical power, Dallis asked [redacted] to check their critical systems, refrigerator, television, computers, lighting, etc. and all was in working conditions without any complaints.   When Dallis left that day, [redacted] had a small freezer in the basement that was plugged into a pull chain light.  The [redacted] were informed of this but still accidently shut off the power strip to the freezer.  Turning off the light did not de-energize the freezer.  Mr. [redacted] noticed the power strip and turned back on.  However, Mrs. [redacted] said that Dallis almost lost their freezer contents because of not turning on power.  On second day of electrical work, Dallis started adding new wiring and outlets.  Late that day it was known that we would not finish the scope of work as planned and would need an additional partial day to complete the work.  When I had talked to Mrs. [redacted], I explained where we were and that we would need signed paperwork.  This is when the scope of work was questioned.  Neither Dallis nor [redacted] knew where each party stood.  Dallis understood the quoted scope and [redacted] understood what they wanted.  Again before leaving, [redacted] were asked to check everything and there was not any complaints.  Dallis had to come back two weeks later to make a Saturday work for the [redacted].  Everything was completed that Saturday except for the light on the deck.  There was some wood blocking in the walls that prevented Dallis from getting a wire from the basement to the outlet.  This is exactly why Dallis does not quote re-wiring of houses without further investigation because you cannot see within the wall cavities what may prevent one from getting new wiring from point A to point B.  that is through experience and trying to be fair to a Customer and to Dallis.  Dallis tried for many hours to get this wiring installed and in a final attempt the drill came through the back of the upper cabinet.  The [redacted] did not make a fuss about it at the time stating “a new kitchen project was slated for next year.”  Again all electrical was restored and no complaints.  At this time the [redacted] approach John behind Dallis back to do some work.  John informs Dale of this request.  Dale replied to John please repair hole when back in area and do the light fixture she was requesting.  Two weeks pass by, and Electrical Utility provider contacts Dallis that Mrs. [redacted] stated that her computer suddenly does not work.  Dale immediately contacted John to discuss and stated like previously mentioned everything was checked prior to leaving each day.  Dale proceeded to contact Mrs. [redacted] and she states computer is not working.  At this time she stated how she uses the computer for work EVERY DAY.  She also stated that she pays bills every Friday.  She also told me that she was given this computer from work at no cost which is irrelevant but was stated.  I have been busy as was Mrs. [redacted] at work.  We had spoke a few times when she stated she could not talk too much at work.  We had lost communication and now we are here.  Under no circumstances were the [redacted] avoided or phone calls not returned.  I will not say we have never missed a call or message.  We are all human.  I know she was going to research about computer getting fixed and we were going to try and make dates work to have John plug hole and hang a light.  Mrs. [redacted] and I had tension that I know we would both agree with because she bad rapped me and Dallis from when she thought I misled her about proposal.  Unfortunately, she had also bad rapped me to my employees too which I was aware of.  Then she continued to go behind my back to my employees which is totally not correct either.  So as much as Dallis had tried to be fair to the [redacted] and themselves, others do not look at this same type of philosophy.  So now that you have Dallis side of story please feel free to contact us via email preferred to try and rectify the unfortunate situation that both parties have encountered.     Respectfully Submitted, Dallis Services     Dale L[redacted], Owner