Sign in

Dalton Manufacturing Company, Inc.

Sharing is caring! Have something to share about Dalton Manufacturing Company, Inc. ? Use RevDex to write a review
Reviews Dalton Manufacturing Company, Inc.

Dalton Manufacturing Company, Inc. Reviews (1)

Tempco A/C has been serving the Coastal Bend area for over thirty yearsWe stand behind every job weperform for a period of one year whether it is service or replacementThis Includes labor and any partsrequired to make the repair at no expense to our customerThis customer has no basis for
hiscomplaint, he tried to get our company to admit to a faulty Installation of the unit and or external liquidline filter drierWe monitor rust and general wear as part of our annual spring checks which thiscustomer choose not to do according to our service recordsAt approximately two years of age theliquid drier did rust and leak refrigerant as stated in the complaintWe made the repair and charged thecustomer accordinglyAt no time was his accusation of a faulty Installation of the drier or unitmentioned by him or anyone elseWe were called back about a year later and found the system hadonce again lost charge~ this time we found the condenser coil at faultA leak had developed towards thebottom of the condenser coliI Informed the resident that we could repair the problem and explainedthat any system over one years of age, the warranty does not Include the cost of the refrigerantIoffered to repair his system at a cost of $lb plus labor as stated on his estimate of repairsHebecame confrontational and tried to get me to admit that this failure was caused by faulty Installationto which I would not agree or accept responsibilityHad this failure been in any way related to or evenclose to the first leak repair, I would have fixed It at no costThis situation Is unfortunate, I understandhis frustration but unfortunately I have no control over the manufacturing process or warrantyprocedures set forth by American StandardAnger should be directed at the EPA whose policies havecaused the price of refrigerant to rise exponentially and will continue to go up until It becomes obsolete.***
***

Check fields!

Write a review of Dalton Manufacturing Company, Inc.

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Dalton Manufacturing Company, Inc. Rating

Overall satisfaction rating

Address: PO Box 270756, Amesbury, Massachusetts, United States, 78427-0756

Phone:

Show more...

Web:

This website was reported to be associated with Dalton Manufacturing Company, Inc. .



Add contact information for Dalton Manufacturing Company, Inc.

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated