Damien Tours Incorporated Reviews (2)
Damien Tours Incorporated Rating
Address: PO Box 6, Kalaupapa, Hawaii, United States, 96742
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We purchased tickets to tour Kalaupapa Peninsula on Monday, April 11, Visits to Kalaupapa require permits from Damien ToursOur Kalaupapa tour was cancelled the morning of our April visit, upon our arrival at the siteToday is July Exactly three months later and we have not received a refund, not even a single communication or apology from the company, Damien ToursOur tour was not cancelled due to weather or uncontrollable circumstancesTour was cancelled because of a disagreement between the owner and the tour guideThe tour guide was fired, leaving no one to take us through KalaupapaAll of our tour group was extremely disappointedAnd considering the price we paid, a refund is a must! Our messages to the company via phone, website, email, have been ignored
We purchased tickets to tour Kalaupapa Peninsula on Monday, April 11, 2016. Visits to Kalaupapa require permits from Damien Tours. Our Kalaupapa tour was cancelled the morning of our April 11 visit, upon our arrival at the site. Today is July 11. Exactly three months later and we have not received a refund, not even a single communication or apology from the company, Damien Tours. Our tour was not cancelled due to weather or uncontrollable circumstances. Tour was cancelled because of a disagreement between the owner and the tour guide. The tour guide was fired, leaving no one to take us through Kalaupapa. All of our tour group was extremely disappointed. And considering the price we paid, a refund is a must! Our messages to the company via phone, website, email, have been ignored.