Damon's Restaurant

Complaint: [redacted] I am rejecting this response because: They are lying I was approved for the mortgage my consultant was just not doing his job and I missed my closing date because of itThey didn't provide the services promised if he knew he didn't do his job and we weren't going to close because of it why would he have me waste my money on the appraisal that's why I want my refund there has to be something more I can do Jamie [redacted]

I do understand your frustration that your mortgage loan did not get approvedWhile we understand that you paid $for an appraisal, that is a separate transactionWe are not affiliated with the appraisal company and getting an appraisal done does not guarantee you a commitment to a loanYou may contact the appraisal company to see if they will refund your moneyHowever it is probably unlikely as a service was performed and you are entitled to a copy of the appraisal

Please see the business response below: Jamie, Again I am sorry for your frustrationHowever we strive to approve all borrowers who meet agency guidelines to be approved for a mortgageAs I previously stated we are not affiliated with the appraisal company and would have no control over a refund of your appraisal moniesIf the appraisal was not completed I am sure that they would be willing to refund your moneyHowever if they have completed the appraisal and performed a service that was paid for, I am not sure that they would refund your moneyAgain I am sorry for your frustrationIf there is anything further we can do, please let me know

I do understand your frustration that your mortgage loan did not get approvedWhile we understand that you paid $for an appraisal, that is a separate transactionWe are not affiliated with the appraisal company and getting an appraisal done does not guarantee you a commitment to a loanYou
may contact the appraisal company to see if they will refund your moneyHowever it is probably unlikely as a service was performed and you are entitled to a copy of the appraisal

Complaint: 1***
I am rejecting this response because:
They are lying I was approved for the mortgage my consultant was just not doing his job and I missed my closing date because of itThey didn't provide the services promised if he knew he didn't do his job and we weren't going to close because of it why would he have me waste my money on the appraisal that's why I want my refund there has to be something more I can do
Jamie ***