Dance Kraze Dance Stuidio, LLC

Complaint ID#: [redacted] Company Name: Dance Kraze Dance Studio LLCCompany Contact Name: Andrea O [redacted] Company Contact Phone: [redacted] Company Contact Email: [redacted] Consumer's Name: [redacted] ***Revdex.com Staff Member (if you know): [redacted] ***Complaint Information: Good Evening! On several occasions between August thru November 2014, we had left phone messages, as well as email messages reminding [redacted] that her DVDs were available for pick-upThere was a glitch in some of our DVDs, but [redacted] ***'s DVD packet has been here since August of I actually thought that she had already picked her DVDs upIn any case, they are here and available for pick up during our business hoursIf [redacted] would rather us mail them Return Receipt Requested, we would be more than happy to do soWe want our dancers to have happy memories of their first dance experience, as well as future dance experience! Sent on: 6/16/6:18:PM

Complaint ID#: ***Company Name: Dance Kraze Dance Studio LLCCompany Contact Name: Andrea O***Company Contact Phone: *** ***Company Contact Email:
***Consumer's Name: *** ***Revdex.com Staff Member (if you know): *** ***Complaint Information: Good Evening! On several occasions between August thru November 2014, we had left phone messages, as well as email messages reminding *** *** that her DVDs were available for pick-upThere was a glitch in some of our DVDs, but *** ***'s DVD packet has been here since August of I actually thought that she had already picked her DVDs upIn any case, they are here and available for pick up during our business hoursIf *** *** would rather us mail them Return Receipt Requested, we would be more than happy to do soWe want our dancers to have happy memories of their first dance experience, as well as future dance experience! Sent on: 6/16/6:18:PM

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. The DVD can be mailed to my address at [redacted]
Sincerely,
[redacted]

Complaint ID#:    [redacted]Company Name:    Dance Kraze Dance Studio LLCCompany Contact Name:    Andrea O[redacted]Company Contact Phone:    [redacted]Company Contact Email:    [redacted]Consumer's Name:  ...

 [redacted]Revdex.com Staff Member (if you know):    [redacted]Complaint Information:    Good Evening! On several occasions between August 2013 thru November 2014, we had left phone messages, as well as email messages reminding [redacted] that her DVDs were available for pick-up. There was a glitch in some of our DVDs, but [redacted]'s DVD packet has been here since August of 2013. I actually thought that she had already picked her DVDs up. In any case, they are here and available for pick up during our business hours. If [redacted] would rather us mail them Return Receipt Requested, we would be more than happy to do so. We want our dancers to have happy memories of their first dance experience, as well as future dance experience! Sent on:     6/16/2016 6:18:41 PM