Daniel Dubois CPA & Company Inc Reviews (1)
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.They are completely denying that they are at fault. I have proof that they failed to change our address even after I had notified them for the 2nd time via email that it was wrong. They mailed our bill for tax services to the WRONG address and I have the envelope with the incorrect address on it dated May 2016. Some of the tax paperwork we submitted had our old address because it was from before we had moved. Some of the paperwork had our new address and they failed to notice this. They also processed our tax return for 2015 with the NEW designated office space which was absent in 2014.