Daniel Ovshak Painting

I received Stephanie's response through your automated emailI don't have a signed contract, as we did not sign oneShe wants a copy, but she would have a copy if we did sign oneI have a copy of the invoice that I sent herI did communicate with her, she's not being honestShe locked us out of the job in the end

I am rejecting this response because: I would like Dan to provide the contract we signed, because I did not sign...

anything. I reached out to Dan numerous times to get him to finish painting the hall and he stopped answering. Initially he just made excuses, then he stopped responding. There was not proof supplies were bought and no effort was made to communicate with me about setting up a time or that supplies were purchased.

We signed a contract. Purchased the supplies, then couldn't agree on a time frame. In the end with time spent dealing with this and supplies there was no money left to refund.

This complaint is not an accurate account of what has happened. The kitchen and laundry area were supposed to be ready by the 3rd week of May 2017, which was fine as we worked on the rest of the house while waiting. We caught up to the kitchen and laundry area in the last week of May. In this time...

no work ahead of us was by Stacey's husband was completed and the counter top guys disappeared for more than a week. We pulled off on 6/2/2017 with the promise that the hardwood floor guy and all kitchen repairs would be ready on 6/19/2017. This did not happen. We returned several times that week to find there was nothing we could do. The floors were actually completed on the evening of 6/24/2017. We then arrived on 6/26/2017 to find many items in the kitchen and laundry room we're still not ready as promised leaving us virtually nothing to do. We decided to pull off and offered to come back when it was ready which was not acceptable to the customer as she was worried about a party she was having on 7/7/2017. Our hands were completely tied, there was nothing we could do to move forward until it was completed for us. The customer tried to push us into doing things that were not on our scope of work to keep moving. The total job cost was $5,700.00. We received progress payments in the amount of $1,900.00 on 5/02/17, $1,900.00 on 5/19/2017 & $500.00 on 5/31/2017. All these payments were based on walk throughs and the customers approval of the work satisfaction to these dates. In fact the customers on these walk throughs we very happy and did nothing but compliment our work. The final payment which the customer refers to us receiving and not doing any work is false. After we received the the $500.00 we returned as promised and prepared the kitchen and laundry room as best as we could, provided drywall repairs and 3 coats of mud, which was not in our original scope of work but we were trying to move it along. There's a balance of $1,400.00 of which $1,000.00 is for the undone work. $400.00 is owed to us as of now which we are willing to squash and call even. Since 6/26 we have offered to return and have told we can't. We have been accused of not using proper products and have provided proof to customers that we did. We have been accused of doing damage with no evidence which was never brought up in the walk throughs, only to be told when we couldn't move forward. So far they have wanted $500.00, then $5,000.00 and then $15,000.00 from us. We have spent almost $1,500.00 on supplies & 240 man hours on this job, which when you do the math has put us in the hole. On 6/25 we were threatened to be fired, when we returned on 6/26 the key was removed and we didn't have access.