Daniels Long Chevrolet

I was looking for a 4WD LT suburban at Daniel Long Chevrolet in Colorado Springs, Cn November 16, I spoke with Michelle ***(business development manager) who informed me they had another person coming to look at the same suburban that morningAfter a settled price through text messages and a confirmation of a sales price of 52.5k with Mike *** (salesman) I went to the dealership to purchase the vehicle on December Upon arriving at the dealership I noticed the specific suburban I selected was not on the lot Mike informed me the vehicle had been soldI was pissed they sold they vehicle but things happen and that was thatOn December 16, Mike called me and stated they had not in fact sold the vehicle but made a mistake and had the vehicle out for a loaner with a customerMike said they would honor the original sale price of the vehicle of 52.5kI proceeded to the dealership to only be contacted by Mike minutes or so after our original call to tell me the dealership could not honor the 52.5k sales price because they no longer had a bonus tagI informed Mike this was not my fault as I made my end of the deal initially when trying to purchase the vehicleMike said they couldn't do that and apologizedI asked Mike to have the general manager of the dealership call me to discuss the issuesHours went by with no call from the GM so I called and left a messageAnother hour went by and I was contacted by Brad *** ( General manager) I explained to Brad the entire story only to be told there was nothing he could do as the GMI told him the dealership made the mistake and should honor there original dealThe GM stated they could not do the sales price because it had over miles and was a loaner vehicleIf this was true not sure how they were able to price it with discounts originally unless they somehow put miles on it in days...not likely The GM said he needed to talk to the sales manager to figure out what happened and call me backThe GM never called me back so I went to the dealership to figure out what was going onAfter getting there I met with Mike again who said they could not honor the deal because it was a loaner and the bonus tag was only for two LTZ black suburbans ( the GM previously told me the vehicle had miles on itNo way this car had miles on it in days)This is complete Nonsense because Chevy only released the bonus cash on the LT modelI asked to speak to the GM who had left the dealership already and I was told nothing else was going to happen that night because everyone was closing early and going to the ***I recommend everyone thinking about doing business with this dealer should go elsewhere especially my brothers and sisters in the serviceThey will lie, cheat and rip you off and this is supposed to be a dealer whom *** supportsThey have the worst customer service I have ever seenI will ensure all my troops are well aware of this placeChevrolet is not happy with there performance either and a formal complaint was filed with Chevrolet regarding the unethical practices this company carries out