Dani's Auto Sales

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
 Complaint: [redacted]
I am rejecting this response because:they know about all the problems I was having with the car I brought the car to them over and over again and I did pull over and got a tow truck to drop the car at there shop as soon as I saw it over heating I'm loosing days from work and I  still paying a car note of 439 a month for a car I can't even drive
Regards,
[redacted]

This dealership is the best one that I've been to so far. My first day was just to check out what they have to sell and hear what my options are. The GM was the sweetest!! He explained to me what the process would be like and since i'm a first time buyer with NO CREDIT, he helped me understand what would happen if I were to buy compared to other dealerships (of course, they're going sell themselves better than anyone else but that didn't fall short). The next time I went back, the business was packed, a lot of people were trying to get cars not just in the lot looking at the cars. The salesperson and the GM helped me through the process and I got the car with ease. The only con about this particular location is, the facility is somewhat small but the service outweighs all that "problem". It's a good place to do business.

If anyone in need of a vehicle, and your credit is very challenging, " PLEASE DO NOT GO TO THIS PLACE," I purchased a vehicle back in october of 2014, and the first day that I took the vehicle off their lot it was "Smoking" from the exhaust pipe! I reached out to the Finance Company trying to get them to take the vehicle back and nothing happen, so I was forced to take them to court, after six months of complaints, and vehicle being disable. After giving them the chance to fix the vehicle it drives worse than before. PLEASE TAKE THIS ADVICE AND DON'T GO THERE!!!

To Whom it May Concern:
We are answering back to [redacted] reply to a previous complaint.
[redacted]' car was at our facility and we did contact the extended warranty company for her.
They did come out to examine the car and came to the conclusion that the car overheated and was still being driven. Therefore, they denied the claim because of client negligence, not by wrong doing of Dani's Auto Sales. The warranty company turned down the claim.
We did contact the warranty company and escalated the claim with a supervisor and thé warranty rep. We also spent over six hours in shop time and tear down of the engine so that the warranty company could determine the result for which the warranty company told us to bill the client. The warranty company sent another adjuster out to see and examine the cause and effect of [redacted]' car issue. After further examination of the car, for the second time the adjuster came out and excessive cylinder head warpage witch occurred from the car being driven while overheating. They again denied the claim and that was there final decision.We have an excellent reputation in business and welcome every opportunity to help one of our valued customers.SincerelyDani's Auto Sales IncDani L
President