Danny Thornton Roofing

October 12,2016Revdex.com 400 Holiday Drive, Suite 220 Pittsburgh, PA 15220 ###-###-####Dear [redacted] 'This letter is in response to your letter dated 10/05/16 regarding complaint ID [redacted] that was filed with your office on 10/04/2016.Our offer of resolution is listed below and...

it was accepted by [redacted] by phone on 10/12/2016 @ 11:00 a.m.1} Today, we are having her vehicle (2005 Chrysler Pacifica) flat-bed Towed to our dealership at our expense.2) We've overnight ordered a new sub-frame with associated bushings and bolts from an authorized Chrysler dealer3) We will replace the sub-frame with associated parts and perform a 4 Wheel Alignment4) We will provide [redacted] with alternate transportation (Enterprise Rental)5) When repairs have been completed we will clean & fuel the vehicle and deliver it to [redacted]'s location of choice6) All of the above will be provided to [redacted] (no charge) at our expenseAs stated above, [redacted] accepted and was satisfied with our resolution offer.If you have any questions or require further information please feel free to contact me @ ###-###-####.Regards,Keith H[redacted] Service & Parts Director North Star Buick & GMC Buick