Danny's General Contracting LLC

In response to the letter I received from you at the Revdex.com concerning the roof that was installed at [redacted] place at [redacted]0, in the year of 2013. When I first went to look at this job to do an estimate in the year of 2013. [redacted] told me she had an...

issue of water going behind the gutters running at them. When I did the roof, the gutters where full of leaves. I had my men clean them out for her for free. I thought this would solve her problem since I don't do gutters as I told her. Note: The gutters where not mounted to the roof but to the facia boards on the house. I received a call from [redacted] in the spring of 2014 stating she had a leak in the bathroom around ceiling. I went there and saw no signs of a leak. She said she heard a dripping sound. I told her it was probly the rain hitting the metal cover over the exhaust fan on the roof. I recived a call from [redacted] in the fall of 2014 saying that one of the sky light had a leak. Once agin I went to her home and I saw no sings of a leak. make sure.  The porch is a open air porch with no walls. I told her it was probably condensation because it's a open air porch. I also received two more calls in the fall of 2014 about water going behind the gutters, I told her I was not responsible for the gutter cause I had not put the on her home. But out of courtesy I would look at the gutters and give my opinion but you have to call me when its raining hard so I could see. This is the only time she had a problem. I would have gone down to see the don't do gutters. She called left a message, I was out at the time and returned her call around 1:00 pm. I got her answering machine and left her a message to call me again. I got no return phone call from her. Winter arrived she called in the spring of 2015 and my wife took the call and said that she called and again I called her and no answer so I left a message and no call back. Then I recived no more calls from her, till I got this letter. In response to the roof. I did not replace any plywood sheathing on the roof.  I removed shingles, roof paper, drip edge, pipe boots and vents. I installed drip edge to plywood in exact order as old drip edge was installed. I installed ice barrier on eves and valleys, roof membrane, and shingles and pipe boots. In questions to the nails length I used , they were the nails that [redacted] said that was for the architectural shingle that I used. As for the leak where the porch joins the house. Water is not going into but behind it and splashing on porch. I suggested to install seamless gutters upon job completion since the gutters were defective and I would call the man I use for seamless gutters. To my knowledge this was not done. I know I have did a good job and no leaks in the house and none of the shingles were coming up off the roof. I have in closed a copy of the contract, this contract was done before we got our new ones from our lawyer that is required by the state. If you have any more questions please fell free to call or write to me.  Sincerely,  Danny W. M[redacted]