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Dan's Fence, LLC

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Reviews Dan's Fence, LLC

Dan's Fence, LLC Reviews (2)

I gave [redacted] an estimate to replace 3 posts, add 4 pickets and rebuild 1 gate. We did the repairs right away.A few days after we did this she got an estimate to paint the fence, at which time they found some 2x4 with rot...by jamming a ice pick into the wood...not clearly visible.She called and...

wanted them replaced. I advised it would be more money, she said she didn't want to pay to have it done and it should have been included.The work order I wrote up is crystal clear, we had nothing on there about replacing any 2x4.We would be more than happy to do the work for her but need to change for our services.Thank You,Dan

Initial Business Response /* (1000, 10, 2015/09/02) */
I have most likely lost jobs because of [redacted] badmouthing us, but sometimes standing up when your right is the right thing to do. I'm an honest business that is trying to be taken advantage of because of someone that wants to shift...

blame.
[redacted] should write a book, fiction, because he's a great storyteller.
He has lied many times...he's a lawyer by trade
First Lie - when the estimate was given he agreed to a layout with footage clearly shown. After installation began, he "added" more footage and tried to say it was supposed to be included when it was clearly NOT and he knew it.
Second Lie - the ground freezes in winter and holes cannot be dug....he claims we said "we like to install in the winter".... the ground was not frozen at any point setting these posts as it would be extremely difficult/ impossible.
Third Lie - he first claimed it was damaged when we installed the fence, which was proven false... he would have never paid the balance due if there was damage, also he THOROUGHLY inspected the fence before he paid.
Fourth Lie - damage was caused by pressure, there is no tension on this fence...there is a clear dent in the fence consistent with being hit by something.
He has an all out attempt to smear our great reputation, we install over 400 fences a year....and have 1 complaint...this guy. Do the math and its clear.
Bottom Line is damage done to a fence after installation has no warranty, workmanship or product.
Initial Consumer Rebuttal /* (3000, 12, 2015/09/05) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I did receive two estimates, but the work that was agreed to be performed was on the second estimate, which had a down payment. Dan did not correctly order the quantity of fence necessary to complete the job, which resulted in a month long delay and his crew having to 'force" the fence together, which has resulted in the damage to one panel. Regarding him telling me that he can put fence in year round, I can't make up something like that. He said it because he wanted to finish the job and get paid. My mistake for trusting him. I've learned now that he doesn't carry a license with the state like other fence companies. After talking to various other fence companies I've learned that Dan is know for being fly-by-night. I don't recall telling anyone that the fence was damaged at the time of installation. I have all our conversations in a folder and the first time I noticed the damage was spring 2015. I immediately contact Dan and he has refused to even come look at the damage and refused to stand behind the warranty. There is a dent in the fence due to pressure bending it. There are not marks from anything hitting the fence. The damage occurred because of the tension created when Dan's crew forced the fence together. He has also permanent affixed advertising decals to my fence which I never consented to. I will continue to alert the public to the type of bad business that Dan does every chance I get. He deserves to be out of business not just loosing some business.
Final Consumer Response /* (2000, 24, 2015/11/16) */
Dan's Fence came out yesterday and replaced all of the damaged fence. They replaced pickets and a entire panel and covered the costs of labor. I purchased 3 Magna latches from them and they installed those as well. I am satisfied that Dan's Fence has properly dealt with the demands of my complaint. I would now recommend them since they did the right thing and even pointed out some additional fixes, which they did at no additional cost to me. I would like to remove the complaint.

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