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Dan's Total Automotive Inc

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Reviews Dan's Total Automotive Inc

Dan's Total Automotive Inc Reviews (2)

Dan is one of the last honest mechanics. I have been going to Dan for over ten years. He has always been honest and fairly priced. I have always gotten a second opinion on mechanic work but Dan always beats the competition, so I stopped looking elsewhere.He usually gives options based on price. That being said he usually encourages the customer to do what is only essential and save money. I recently have been looking for a new vehicle. I took it to Dan to have him look over it before I purchased it. Dan test drove it, then put it on a lift, checking all the joints, brakes and such. Dan took an hour plus inspecting the vehicle and making me a list of possible things that might need maintenance in the future. After this session I asked " what do I owe you Dan?" He stated " nothing bud, it's a buyers market so go give that salesmen hell!"
My only advice before going to Dan is to make an appointment and save a little time for the free comedy given by Dans entertaining stories. I was shocked to see that there is only one review on here. I was even more shocked to see that it was negative. Dan thank you for the years of service and for looking out for the law enforcement family in Airway Heights!

This business uses the practice of purchasing a part from across the street (delivered) and adding a 55% markup, this is sheer unethical robbery. Part cost $75.00 at auto-parts store, this business added 55%. Part ended up costing $116.00 which did not fix the problem. Also, I was more or less issued out the door with, " we don't have a real clue but if you can find a used PCM it might fix all the problems". Total bill of $211.72 FOR NOTHING, is not only unethical business practice but boarders on highway robbery. I can actually see charging 10% over part cost for making the phone call to the parts store.
Very odd part is the people are very pleasant but I guess it is easy to be pleasant while taking unearned dollars. And, FYI, I fixed the problem myself, and it was not the PCM as suggested, as they collected $211.72 for no beneficial service.

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Description: Auto Repair & Service, Transmissions - Automobile

Address: 1519 S Hayford Rd, Spokane, Washington, United States, 99224

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