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Danvers Animal Hospital Corp.

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Danvers Animal Hospital Corp. Reviews (2)

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. 
You people are scam artist and manipulative. First of all my kittens name is not missy it was miracle. Shows how much you really cared at that moment. All you cared about was insurance or cash. You people are the lowest of low. No matter how many pathetic excuses you make up I will never except it. I don't care about the money I wanted you to save a life which you totally rejected to do. Shame on you. I have two different bills from your company. One with the fact you wanted to give my cat [redacted] and the final bill without the [redacted] because that's what took my kittens life. 
Regards,
[redacted]

To Whom It May Concern,This letter is in response to the concerns and complaint by [redacted] (#[redacted]) with regard to her kitten "Missy".When Ms. [redacted] called, we offered to see this patient right away.  She was informed of the exam fee prior to presentation.  She was seen...

immediately and found to be stable .   She had a condition called Gastroschisis, where she was born with her intestines outside her abdomen.  This is a vey serious congenital condition that carries a very poor to grave prognosis.  These kittens often have other congenital abnormalities as well.  We recommended euthanasia which is the standard recommendation in these cases due to prognosis. On presentation and evaluation the kitten received immediate supportive treatment including fluids and supportive warming. We immediately discussed the kittens condition with the owners including prognosis and the costs associated with the visit and any further care. We explained that the overall chances of this kitten surviving were very slim to none and that there were likely other concurrent congenital abnormalities present in these cases.  We recommended euthanasia as the most humane option.  The owners insisted on having us treat the kitten and repair the defect despite our concerns and recommendations for humane euthanasia.  We repaired the defect to the best of our ability and unfortunately the kitten did not survive and died at home after discharge. Sincerely,[redacted] DVM Medical Director

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