DARCARS of Paramount Drive, Inc

I brought my car for an oil change which is covered by a prepaid plan, except for the cost of an oil filter, about $ The service advisor insisted I get >$worth of service and lists that I have agreed to this They incorrectly claim that I have agreed to these services I am not familiar with cars and my car is running fine My memory isn't so good and I am going to stop driving anyway, so I feel as though these people took advantage of m

I purchased a used *** *** from the dealership in Nov At the time of sale the dealer presented me with a clean *** report and no mention of previous bodywork, accidents, etcWithin a year I started having problems with the rear liftgate until it failed to openUpon bringing the car in for service at the dealer, I was informed that repairs would cost several thousand dollars because extensive repairs were needed to the rear liftgate because of what looked like previous poorly repaired damage from a collisionThis did not make sense to me at the time as I was unaware of any accidentWe agreed on a smaller repair that might, according to the dealer's service shop, fix the problem in the short term onlyThe problem was fixed but re-ocurred less than a year laterUpon going through the glovebox looking for my service records, I discovered invoices from the previous owner listing extensive repairs at two different times, from two different body shops, one of which was th

Toyota Car service maintenance mechanics negligently damaged both right and rear tire pressure sensors, in order to add more maintenance charge to my spouses vehicleInstead of actually doing proper procedure to dismount old tires with new tires with the rims by using de-rusting the back wheels like they shouldThey called and asked us to see if we can just break itWithout knowing later that it was the wrong way to do that and it costed us nearly dollars to repair it

I am in the market for a new vehicleI have been contacted by several potential dealerships regarding my inquiryHaving seen and emailed about the vehicle I want, I was informed that my application was declined purportedly due to poor credit history and lack of downpaymentIn speaking with a representative from the Finance Department named PJ, he berated me and insulted my intelligence by telling me that there were (3) bureaus, that my credit score was a when I have proof to the contrary, and lacked a down payment for the vehicleWhen I asked for a copy of the Credit Report, he wanted to offer me the score onlyUnacceptableBy law, I am entitled to a copy of that report and expect to receive oneMoreover, the customer service skills were less than desirable

We bought a Multi-Shield Protection Plan through *** *** Sales department when we purchase our car on May 26, With the contact we have signed at the time, we received three booklets outlining what's covered under this warrantyone of which outlining, if a windshield damage cannot be repaired, it will be replaced at no charge
Around early Jan, 2017, our car windshield had a crack and it's extended for more than inchesI took our car to service to have it replaced by ***However, I was told our windshield is beyond reparable and the third party *** use for this warranty will not replace it for freeI went back to the dealership Finance department and try to get a full refund of what we have paid for a phony protraction coverageNow the *** Finance department told me they will not be able to refund the whole cost of the warrantyThe refund will be prorated based on the length of time we were covered under this protractionI'm now very frustrated with this who

My *** *** *** air conditioner has not been working and I took it for diagnosis to *** *** *** dealer The dealer told me that there was a problem with the compressor and the cost to replace the compressor is $(including the labor costs)The estimate was based on a new compressor with a warranty for "repair for period of one year and unlimited mileage” Based on the estimate, on February 5, 2018, I handed my *** *** *** to *** *** *** dealer body repair shop to replace air conditioner compressor On February 6, 2018, I was told the repair was completed and was told to come and pick the car, which I did On June 19, the air conditioner stopped working and I called the dealer and talked to service representative Juan H*** and service manager Nigel S*** on June 19, They told me it is not working because the metal shaving in the compressor causing it to fall and they gave me an estimate of $to buy a new compressor
On J

We purchased a car from them on January 2nd, It was supposed to be delivered the next day, January 3rd Then it was delayed till the next day, January 4th or the 6th the latest When we went there in the evening of the 6th, they told us that it will be the next day or before the 11th At that time, we couldn't trust them anymore, so we canceled the purchase They said that the deposit of $and down payment of $will be refunded in days We have been contacting them and speaking with a few of their managers several times since then, but they haven't done anything about it We then received a bill yesterday for the car I have just contacted the *** Financial Services for account #*** *** They said that the purchase has not been canceled

we received a letter which told us that we can upgrade our *** ***,according our current vehicle information :$months remaining on your loan,new estimated payment quote *** *** $per month for monthsno money out of pocket required.In 12/19/2017, brought the letter and exchanged the old car for new oneAfter several days we received our billing statement that we were told that only $months remaining to pay, not $months remaining on our loan.we went to the company yesterday and today and discussed the problem with the manager.there is no result, and the main manager said" there wasn't any problem and he couldn't solve it"Apparently,$months isn't equal $months,the value variance have $3756.Don't the manager know?