Dare Family Services Reviews (3)
View Photos
Dare Family Services Rating
Address: 265 Medford Street, Somerville, Massachusetts, United States, 02143-1963
Phone: |
Show more...
|
Web: |
www.darefamily.org
|
Add contact information for Dare Family Services
Add new contacts
Revdex.com:At this time, I have not been contacted by Dubai Furniture regarding complaint ID ***.Sincerely,*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
To Whom It May Concern:We take great care to ensure that important matters such as this are properly managed. Complaint ID# [redacted] this is in response to a complaint made to our company on January *, 2016, customer named, Royal W[redacted] has made a complaint against us. The customer has stated that...
he had paid for insurance protection with Guardian Protection insurance company and they have told him that they do not have any coverage as of today. The furniture store is not responsible for any insurance coverage that the customer has bought because that is a third party service that they provide this service to our customers. Therefore, if the insurance company does not have any coverage for this customer, the customer has to resolve this matter with the insurance company. On the other hand, in our end, we could help this customer providing a service for the furniture he bought but we need verification that this customer bought the furniture from us, therefore we need the copy of the receipt when he purchased the furniture. We have no problem if this customer needs service or needs a part that is damaged, we can send our service personnel to see the furniture for a charge of $50 dollars that need to be paid at the store before with customer original receipt on hand to make arrangements to perform the service or furniture replacement if needed at extra charge, but the customer has to go to the store. Nevertheless we are willing to resolve this matter. I wish to convey my sincere desire to settle this matter. I hope an agreement can be made on this situation. If you have any questions or concerns you can always contact us at ###-###-####/ ###-###-####.Sincerely yours,Store Manager