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Darker Image Reviews (1)

I PRINTED OUT A COUPON FROM THEIR WEBSITE AND WHEN I PRESENTED IT TO THEM, THEY WOULDNT HONOR THE PRINTED PRICE ON THE COUPONI looked online on the website for DarkerImage tanning salon, and I printed the coupon out that stated 2 weeks unlimited super bed $39 and went there on my lunch break,and when I presented the coupon from their website to the girl at the desk, she entered it into the computer and told me that it was $50.00, not $39, and I told her that the coupon that I printed and gave her said $39, and I she called her [redacted],and was told that it was still $50, not $39. Then she hung up and asked me what I wanted to do, and I told her that I would like them to honor the website coupon that I gave her, and if she would call back the [redacted] and tell her that I am very upset about this because it is false advertising,and I came all the way on my lunch break. She called the [redacted] again and told her, and she still refused to honor the coupon price on their website. SettlementI would like them to honor the coupon price, and maybe throw something extra in for my waste of my lunch break and gas.Business Response I explained to customer that the price was right on special price list on the web site but when you print the coupon there was a type-o the web designer was working on it at that time when she came into the salon. This customer did not want to listen about the error and we were working to resolve issue, she just wanted me to give it to her. I would have if she wasn't given the [redacted] such a hard time. It seems even in her complaint she is trying to extort more I done do business with customers that do that. I have been in business for 20 years with great customer service.

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Description: Tanning Salons

Address: 303 Walnut St, Agawam, Massachusetts, United States, 01001-1470


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