Darrell's Appliance Service And Sales

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meI will still personally avoid further business with this company in the future and could not recommend their services Sincerely, [redacted] ***

I am the Service Manager and have reviewed the complaint and the response from Jay I can easily see Jay's side from a technical side and the ***'s from customer service side Both have valid points and after talking to the customer's extented warranty company I have instructed our cashier to refund the ***'s credit card The refund was processed at 8:am on February 27, I apolijize for the inconvience of the ***'s I will instruct our staff about procedures to avoid a situation's like this again Respectfully