Daryl's Green and Trim Landscaping

We have returned countless times to this customer, done follow-up work multiple times.  We are at an impasse of what to do.  The customer has communicated the desire to have money returned, wants an offer, but refuses to have a conversation about the matter.  We are waiting for the...

customer to further discuss a suitable remedy for both parties.  Customer has said multiple times that they would call, but have not called and decline our calls.  In a situation like this it is reasonable to have a conversation.