Dash of Glitter

I am a first time customer I wasn't able to get orders at all I order two dress at the same time and and I got one it wasn't what I through it was I order on October 3 2021 and got it in made the end of Nov and when I did get it wasn't the material I thought it was It can folder it up in the mailbox The second one I haven't receive yet I contact the company to get my money back and and haven't receive a refund yet or even the second dress I don't want the second dress because if it like the first one no thank you At the time I order third one I thought I was going to be awesome material but what I have experience No thanks I still waiting for my money please send me my refund Thank you

We communicated with [redacted] - We are no longer responsible for packages once they are in the hands of the United States Postal ServiceHer package had insurance on itWe informed her that she would need to file a claim with the Post Office for a refund

[redacted] placed orders with my companyWe mass print our labels and when we were packing orders- the label/tracking number for the order with outfits was used for the order with outfitThe label/tracking number for the order with the outfit- contained the outfitsShe has now has all outfits within our shipping time frame!

We were shorted in our shipment in December- Issued a coupon code that the customer couldn't get to work- we then heard from here again at the end of April, she stated in a email she didn't get it right away and it was just showing upshe picked out a new outfit and it has since shipped and been delivered! Customer will not get a refund since she has a new outfit! I have a few more email docs if you would like to see them! Thanks so much!

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

[redacted] was shorter outfits but when sent two replacements that she picked out and they were mailed out on 1/18/She has been satisfied and has be compensated :)

I have ordered twice from them and have had a great experience. Order arrived in a timely fashion and the clothes were beautiful and of great quality. I have ordered about 10 items from them and very satisfied. Thank you for the affordable boutique clothing for my grandbaby.

Complaint: ***
I am rejecting this response because: package did not have insurance on it per postal service.
Regards,
*** ***

We communicated with *** ***- We are no longer responsible for packages once they are in the hands of the United States Postal ServiceHer package had insurance on itWe informed her that she would need to file a claim with the Post Office for a refund

She did not read the rules to pre ordersHowever,Here is proof of the refund Thanks,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

We were shorted in our shipment in December- Issued a coupon code that the customer couldn't get to work- we then heard from here again at the end of April, she stated in a email she didn't get it right away and it was just showing up. she picked out a new outfit and it has since shipped and been...

delivered! Customer will not get a refund since she has a new outfit! I have a few more email docs if you would like to see them! Thanks so much!

[redacted] placed 2 orders with my company. We mass print our labels and when we were packing orders- the label/tracking number for the order with 8 outfits was used for the order with 1 outfit. The label/tracking number for the order with the 1 outfit- contained the 8 outfits. She has now has...

all 9 outfits within our shipping time frame!

[redacted] was shorter 2 outfits but when sent two replacements that she picked out and they were mailed out on 1/18/18 She has been satisfied and has be compensated :)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]