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Data Doctors #201

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Data Doctors #201 Reviews (5)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.The thing was that the owner of the N.Scottsdale datadoctors must have got it in his head that all he had to do is get data off his customers hard drive if they want and reinstall windows [Factory reset samething] then yes he cleared wiped cleaned the harddrive yes he took 5 mins and stopped any remote computers from getting on and cleared the boot off the harddrive. And the first time my computer reboots after cleaning wipeing playing with diskpart ect, The boot x: {as in the pics},  does its backdoor, trojan, booting what and how it wants to set up my computer and.....The guy isnt a small guy but a large man and the one of the 2 reasons I called you guys was the last time I took my pc back to him datadoctors was the way he TOLD ME I wiped and cleaned it and by the look on his face told me he wasnt going to even lift a finger more...So the place I paid 300$ to told me IF THE WIPE AND CLEAN OF THE HARD DRIVE AND UPDATE THE BIOS(which I did 4 times and somehow the update I used from my PNY 16gig loaded but my cp is and was hacked so), DOESNT GET RID OF THE VIRUS, BACKDOOR TO FIN BAD....Sorry for the caps but they need to change their  money back  policy and rewright the promise that they tell everyone that they stand by!!!!!I cant prove this but im sure he ruined my cp over the net F.Y.I.
Regards,
[redacted]

We have addressed this problem with [redacted] on 3/31 with a factory restore. Customer claimed he was still infected. We used diskpart utility to fully clean hard drives, which erases the boot sector information. reformatted the hard drive and installed a new installation of windows from a...

dvd. This procedure fully corrects any sofware/virus issues. Mr [redacted] has come back a couple more times, (claiming to be infected or reinfected). We have done this for a total of 4 times. The last time he came in was 5/21 which was out of warranty (30days) in which he was charge another $150.00 for a reload of windows/drivers/updates/ ect...

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
The thing was that the owner of the N.Scottsdale datadoctors must have got it in his head that all he had to do is get data off his customers hard drive if they want and reinstall windows [Factory reset samething] then yes he cleared wiped cleaned the harddrive yes he took 5 mins and stopped any remote computers from getting on and cleared the boot off the harddrive. And the first time my computer reboots after cleaning wipeing playing with diskpart ect, The boot x: {as in the pics},  does its backdoor, trojan, booting what and how it wants to set up my computer and.....The guy isnt a small guy but a large man and the one of the 2 reasons I called you guys was the last time I took my pc back to him datadoctors was the way he TOLD ME I wiped and cleaned it and by the look on his face told me he wasnt going to even lift a finger more...So the place I paid 300$ to told me IF THE WIPE AND CLEAN OF THE HARD DRIVE AND UPDATE THE BIOS(which I did 4 times and somehow the update I used from my PNY 16gig loaded but my cp is and was hacked so), DOESNT GET RID OF THE VIRUS, BACKDOOR TO FIN BAD....Sorry for the caps but they need to change their  money back  policy and rewright the promise that they tell everyone that they stand by!!!!!I cant prove this but im sure he ruined my cp over the net F.Y.I.

Regards,

All work done was completed by A+ Certified techs.  All work was done correctly. There is no refund nor will there be. Case closed.

We have addressed this problem with [redacted] on 3/31 with a factory restore. Customer claimed he was still infected. We used diskpart utility to fully clean hard drives, which erases the boot sector information. reformatted the hard drive and installed a new installation of windows from a...

dvd. This procedure fully corrects any sofware/virus issues. Mr [redacted] has come back a couple more times, (claiming to be infected or reinfected). We have done this for a total of 4 times. The last time he came in was 5/21 which was out of warranty (30days) in which he was charge another $150.00 for a reload of windows/drivers/updates/ ect...

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Address: 14676 N Frank Lloyd Wright Blvd Ste 131, Scottsdale, Arizona, United States, 85260-2048

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