Data Doctors #

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear belowWe received the MESSAGE FROM BUSINESS from Data Doctors that was sent to Revdex.com as rebuttal to our previous telephone complaint to them.In the MESSAGE, Data Doctors have outlined what they would like to have said and would have done, but did not.Their EVALUATION consisted of nothing more than what we told them, i.e 1) our computer seemed to have a software problems, and 2) the AC power supply worked erratically, shutting down after a few minutes.Their reply was that we had "multiple infections" (software problems) and the AC adapter didn't malfunction in our shop(!) as weiJ as a defective hard drive.(?).The answers to the questions "what had to be repaired?" and "what would be the cost? given only as nebulous remarks, like "a lot" and "can't give you and estimate"In other words, they wanted a blank check,NO QUOTE WAS ACTUALLY GiVEN, NOR WAS THE USE OF THE INiTiAL $FEEAS PART OF THE REPAIRS SUGGESTED.Note: Mrs [redacted] was a significant witness to all of the salient points that are clarified in tllis letter, as weH as in our first complaint letter, and in the original Revdex.com statement Regards, [redacted]