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Data-Tel of Louisiana, Inc.

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Reviews Data-Tel of Louisiana, Inc.

Data-Tel of Louisiana, Inc. Reviews (2)

"This tenant did contact our office regarding a water leak under her sinkWe immediately sent our maintenance man out to repair the leak The second time that she contacted us she had clogged drains We did send another one of our men out to snake the drain Our snake was not long
enough so we called *** *** (local plumbing company) to clear the line *** *** schedules directly with the tenant On the scheduled appointment with the tenant she was not at home when the plumbing company arrived This tenant was mad because she had to wait until the following day to re-schedule with *** *** Our company acted timely and professionally with taking care of this tenants demandsUnfortunately, she was unable to keep her scheduled appointment and was then upset with our company because she was inconvenienced because of the scheduling with the plumbing company" Thanks- Lori Rollins Winners of45 "Super Service Awards" Rollins Rentals & Rehabs, LLC "Boots on the Ground for Investors" Southeastern Ave SteB Indianapolis, Indiana 317-702-- Office "Striving for Excellence Since 2003"

Revdex.com:Thank you for taking the time out to review my complaint.  Unfortunately, Rollins Rentals and Rehab is a dishonest company who prides itself on making their tenants look bad instead of building positive relationships with the tenants. Once my lease is up I will NOT renew with this company.  Nor will I argue with a dishonest,  and unprofessional company who was in the wrong.  Fortunate for me I have record/documentation of each account, each time & date I called maintenance/rental office,   whom I spoke with,  how long I was kept on hold and each correspondence via voicemail and text from [redacted].  I also have photos of my bathroom toliet and tub being clogged for days with fecal matter.  This complaint is not up for discussion but to notify or make future renters aware of the unprofessional manner in which the company handles tenants maintenance concerns. 
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]

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