Dataworld's Micros To Go

In response to
complaint #[redacted]
 
We have
responded to the consumer directly via phone and email below.
 
Please let me
know if you have any questions.
 
Kind Regards,
 
Melissa s[redacted]
GUEST RELATIONS MANAGER/
Executive Assistant to...

GM
HUDSON NEW YORK
[redacted]
[redacted]
[redacted]
[redacted]
[redacted] 
[redacted]


[redacted]
[redacted]
[redacted]
[redacted]
[redacted]
[redacted]  [redacted]  [redacted]
 
[redacted]
[redacted]
[redacted]
[redacted]
[redacted]
Good Morning [redacted], 
 
I tried to phone
you at ###-###-####
this morning, but your voicemail box is full.
 
We received your
letter via the Revdex.com and would like to apologize for your
experience, and would love an opportunity to have you stay with us at Hudson.
 
We are in our
high season right now through year end, but would be able to extend the $95.00
rate the first quarter of 2016.
 
When you are
ready to book, please do contact me directly.
 
Kind Regards,
Melissa
 
Melissa s[redacted]
GUEST RELATIONS MANAGER/
Executive Assistant to GM
HUDSON NEW YORK
[redacted]
[redacted]
[redacted]
[redacted]
[redacted] 
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Dear [redacted],I fully understand your frustration in this matter and we sincerely apologize for any inconvenience this may have caused. Please be informed that we have resolved this matter and we are issuing a credit today 6/**/17. Please allow 3-5 business days for the credit to...

reflect on your statement. Please contact me if you have any questions or if I may be of further assistance.Thank you & kind regards,Lore R[redacted]