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dating.com

589 8th Avenue 23rd Floor, New York, New York, United States, 10018-3071

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I did not see this part and I listed below in the Desired Outcome section what my Problem is.
Thank you.

Customer Response • Aug 07, 2019

Revdex.com:At this time, I have not been contacted by Dating Gateways, LLC regarding complaint IDSincerely

This site is a clear scam. The advertising indicates that it is a dating website but it more accurately approaches being ***. Users are charged to have conversations with girls and everything about these girls would indicate that they are actresses. I don't know if anything their doing is explicitly illegal, but it is certainly dishonest. The worst part maybe that there is no clear or easy way to delete an account, so even when you have figured out that this is a vicious and evil scam meant to prey upon the poor lonely saps of the world it still takes you weeks to stop getting your email flooded with ridiculous emails you have no desire to read, but even if you did you couldn't without paying.

dating.com Response • Apr 11, 2019

Dear ***,
Thank you for your feedback and please accept our sincerest apologies for all of your negative emotions connected with our services.
Our website has never supported explicit content or fake/scam profiles. We have a Customer Service line which you can use to report a lady that is sharing unwanted content with you, so we can make your experience better and deal with such a situation. This is a dating service and the ladies try their best to attract your attention. We have been in the business for more than 20 years already and we have developed an Anti-Scam policy to protect our customers, which means that If the lady violates this policy she will be deleted forever and all of the credits you spent on her will be back to you.
We understand that the account deletion process is not that straightforward. It involves Customer Support line in order for us to check any active subscriptions to prevent unexpected charges and resolve such issues our clients didn't even know that can be addressed.
We are doing our best to provide you with a top-tier service and to see your success story one day as we have helped many of our customers find the right person in their life.
If there is anything that we can help you with, please do not hesitate to contact us via our Customer Support Service.
Best regards,
Alexander

This site practices an unethical method of having users pay an expensive amount to use its services. It is very expensive just to chat with other members and exploits American men to spends lots of money. For example, you could spend over $100.00 US per week on its credit based system of purchasing credits to chat. This puts me in the mind of the *** card lottery scams that are going around. Also, if you wanted to give someone your email address to communicate more efficiently you can not. The site blocks and prohibits you from exchanging personal information forcing you to use this website as an only means of communication.

dating.com Response • Apr 19, 2018

Dear ***,
Thank you for your feedback about our service. We have received your review on Revdex.com, and we are sincerely sorry to hear that you feel this way. Whilst we might not be the cheapest site around, we are proud to state that the quality of our services more than make up for the cost. We are a premium communication platform with premium services and also premium prices.
Let me take a minute to explain the unique services we offer at our site in addition to our translation services:
1) Verification - A portion of each credit you spend supports our Verification Team that works full time, carefully checking the personal and contact information of the ladies before they are registered on our website. This group regularly monitors correspondence and verifies the authorship of the letters.
2) Customer Support: your credits also support our Customer Support team. We work 7 days a week, 24 hours a day to ensure that any questions, concerns, or comments you may have are answered promptly and efficiently.
If you ever encounter any difficulties on our site, we are ready to help you out at all times. We can see that you were calling us this morning, it looks like you had the regular line. You, as a VIP have a special phone line with customer service agents here around the clock to help you. This is the number -
We are one of the few sites that can boast that we are scam free. So much so that we also have an anti scam guarantee, which you can see under our help center. If any member is found to be violating any of our polices we will take the necessary steps and refund any credits due.
In your review I can also see that you stated you weren't able to pass on your contact information to the ladies. Please be aware that the exchange of personal contact information through our online services such as "Live Chat" and "Camshare", as well as through normal letter exchange, is not allowed.
Various "stop" words, some words starting with a capital letter, numbers and characters (such as @) will be replaced by dots, as well as addresses, surnames and so on. This is done for our members' and ladies' personal safety as we can never guarantee that this information will be safe once you exchange it across the open Internet.
For citizens of USA, by legal requirements, a Background Form needs to be presented before planning a date or exchanging personal contact information with a lady. You can find Background Form on our Customer service center page.
You can however exchange personal contact information by using our offline services which currently consists of the"Flowers & Presents".
You can send your personal contact details to the lady with a flower of gift delivery. The prices for the delivery are in our gift-list section on the web-site. You may click on the flower icon on the Lady's profile to be able to view them. The minimum amount of roses you can order is 30. It is 15 credits per rose of any colour. It is 49 credits for the delivery itself.
You have a wonderful opportunity to add your personal message along with the present where you can include your contact information such as email address, telephone number or your Skype ID.
Best regards,
Alexander

I had joined this dating site and without a photo of myself I was bombarded with trolls and bots! I had got suckered in on their $2.99 intro fee and then the site automatically saved my credit card number and billing info... They drown you with hundreds of top 10 gorgeous women and the letters I did receive all sounded the same as if it were only one person writing the letters. Then they have supposedly "Free Emails." But I am thinking this is a scam because my credit card was being billed continually, especially after I tried to ask their online customer service people to delete my profile and they said the "Would Not" delete my profile and the Credit Card got billed even worse! Now that I have not visited the profile to "***.com" since the end of August. They are now bombarding my email with trolls from their "sister" site "*** I have filed a fraud alert with my credit card company and anyone else wanting to use this service beware!!!!!!!!!!!!!!!!!!!

dating.com Response • Feb 27, 2018

Hello, ***!
Thank you very much for using our services and contacting us about this issue. We checked your account and our customer support communication and here is a conclusion. Your account on *** was deleted on October 22 according your request. No any charges were billed after that from your account. After that, you contacted us on December 9 and asked us to delete your account on ***. You contacted us via live chat support, which was interrupted, so our manager couldn't finalize your request. After that, you were charged 9.99 next month as regular membership.No any unauthorized payments were done from your account. We can't track any complaints from you on our services or girls behavior during the time, you were our active client also.
According to your Revdex.com Request, we deleted your profile on ***. Your last membership payment 9.99 was refund to your Credit Card.
Thank you for using our services!
Best regards,
Alexander

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Address: 589 8th Avenue 23rd Floor, New York, New York, United States, 10018-3071

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