Datsun Parts, LLC

(The consumer indicated he/she DID NOT accept the response from the business.)
Dec.31,I ran the engine-the engine rattles
Exceleration -lots of noise n no response won't go faster then
15-mph.!?It took
Me mechanics ,$$,n months later to find out the engine
Is badIt Has intern** problems My mechanic n I told him that dec2015.he went silent decTried calling again new year jan 2,still silentI had no choice but to
Make some calls to ebay-then paypal..still the 2nd- later that day the owner text me he didn't like I made trouble & that
He will not honor the warrantyDuring the investigation
They never knew I knew first hand his intentionsHe doesnt care
If it's ebay,paypal,or Revdex.com to him I was just another scam

Initial Business Response /* (1000, 5, 2015/07/13) */
Contact Name and Title: ***
Contact Phone: XXX XXX XXXX
Contact Email: ***@californiadatsun.com
We have had much dialog with this customer, he is making claims which are subject to his interpretationThe camshaft was correct and
exactly what he purchased as stated on his invoiceSince he wanted to change it the proper process would have been to contact us firstAs with any product once you disassemble it on your own it then voids any warrantyWe are willing to return the head for another one less 20% restocking, check and reassembly fee as a professional courtesyThese are reconditioned parts, not new, our standards of quality and scope of work has been consistent with over 11,ebay transactions and countless more from our website
The old saying is when someone is *** they tell people and when they are happy they tell In the age of the internet when you have a bad experience, everyone wants to blast that vendor on-line and in the forums
We make mistakes just like anyone else, some are normal, some are excessive, none are acceptableHowever we always address them and do what we can to make it rightIn some cases we are too far apart in acceptable resolutions, we have to work within a reasonable limit, warranty and I evaluate each case individually
I am confident that the reason customers shop with us is because of value, availability, and a reputation for selling rare, unique, and quality parts
I want to turn negative feedback into a positive by engaging in a constructive way and showing that we are a caring genuine business
I have try to respond to the comments in a pleasant and helpful wayOf course, that's not easy to do when you pour your life into a business and someone bashes it on-lineYour immediate impulse is to return fire, so in those cases its best I not respond at allAnyway, I appreciate the chance to express our position and hope it encourages anyone with doubts to give us an opportunity to serve you with your Datsun Parts needs
here is a list of our references
http://www.californiadatsun.com/testimonials/

Contact Name and Title: ** *** - Owner
Contact Phone: 909-641-
Contact Email: ***
The customer is making statements that are untrueWe have had sever** spoken words with him and his mechanic to help resolve his issuesHowever the issues are due to poor and improper
installation or improper break in procedureThe warranty period has been well past the daysThe customer and the mechanic told me it runs and drives, has good compression and perfect oil pressureThose are all signs of a perfectly good engineHis issues are not related to what we sold him
We offered to inspect and review his issues however the customer would have to return the engine back to us at his expense, we NEVER cover shipping cost
https://www.californiadatsun.com/site-policies-and-warranty.html