Dave Marston Motors, Inc.

Bought a used van from these guys, year old, 30k milesOn the way home we figured out the heater doesnt work, only to call the dealer and have them tells us they knew about it but didnt have time to fix! They advised us to take it to another dealer as it is still under factory warranty to get it fixedAnything to sell a vehicle, after that you are in your own!

Their costumer service is terribleGet you to buy a car by lying to you, then you are on your own when you find things wrong with you carThey are rude and they do not disclose all the information they know on the inspection sheetEverything is marked yes but it doesn't workpeople knew the heater didn't work but they still let it leave the lot like thatNow it's our problem! Windshield washer runs on the passenger side floor instead of on the windshield apparently they missed that alsoWouldn't trust them or the information they disclose about their cars!

Review: I purchased a vehicle there Aug. 26, 2013 a 2005 Chev pickup. Vin # [redacted]. I also purchased the Ford extended service plan (contract) from them. I had to have an emergency repair done on Dec. 19, 2013 at a cost of 539.36. A claim was submitted and it was turned down because we didn't have it preapproved. Marston Motors said there is nothing they can do about it even though they are the ones that sold it to me. So I paid $1424.25 for this contract for nothing.Desired Settlement: Either for them to pay for the repairs or have the entire cost of the plan reimbursed to me.