Dave Pitney, Inc.

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

** *** came into the service station ten days later to complain that his hubcap was missingAfter reviewing the video tape and watching the car be test driven, the hubcap had been correctly replaced, and was present on the vehicle upon his departureWe also noticed that they were not the right
hubcaps made for the vehicle, but cheap aftermarket hubcaps available at your local auto store for approximately $per set, which in turn presents a problem in itselfWe tried to reason with him but he became upset and leftWe've been in business for years with never a Revdex.com complaint.It should be noted that we are aware that *** *** is in the process of actively showing/listing the vehicle for private saleA missing hubcap would obviously degrade the physical appearance of the vehicle and create a problem for *** *** as he proceeds to negotiate for the highest price possible for the vehicleWhile we had his car in our shop for the oil change, we inspected the car thoroughly and noticed that it was in need of rear brakes and a few other thingsHe refused all other work due to the fact that he was soon to be getting rid of the car through a private sale and wasn't interested in putting any more work into it.He is obviously annoyed and aggravated with the fact that he lost his hubcap, and is trying to place the blame squarely on usWe didn't think to offer at the moment he was here arguing with us, but we would gladly reimburse *** *** for the cost of the single missing hubcap, which we value to be approximately $7, judging by the prices of the hubcap sets available at the local auto store. -***Double D Service Company, Inc.*** ***