That record has already been removed from the site, it may take a few weeks to be removed from *** search resultsIf you want to expedite the process follow instructions below:In order to remove the *** search results please visit:***Tell us why here
Hello, What sets FamilyTreeNow apart from other genealogical resources is that we offer living dataWe do this for the purpose of helping families reconnect with lost loved ones and to assist with organizing family reunionsWe understand that everyone may not want their information
available and we have created an online opt-out tool to help those users remove their recordsMs** can visit the linked page and follow the instructions listed for removalThis process takes about minutes even for the most novice internet users http://www.familytreenow.com/optout Thank you, FamilyTreeNow.com
I am rejecting this response because: no instructions were left as to where I provide my information toRevdex.com? Another email? Please specify and provide instructions where I am to send. Thank you!
Revdex.com:This was a unnecessarily long opt out process, beginning with to Family Tree Now not responding to my online messages (two included URLs to be removed). They do not post email, a phone number or a street address on their website, so my only recourse to remove personal information from the internet was through Revdex.comEven so, FTN said I should opt out to remove my info (which I was trying to do!) and their final solution was to have *** remove it!!! Very poor customer service and software, making me wonder if they are a legitimate genealogy research company. This whole process took five weeks.
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me
Hello, We apologize that you are experiencing difficulty while attempting to remove your recordsWe were able to successfully locate your listing and we have removed it per your request. Feel free to contact us if you have any further questions or concerns
Thank you,FamilyTreeNow.com
I am rejecting this
response because: I appears you obtained the information from my resume. My resume was uploaded years ago specifically for the purpose of obtaining employment. While it may appear to be a "public" record, the only intended purpose I posted it was to be contacted by a company seeking an employee. Your company, however they did this, took that information and posted it on your website which appears to be a geneology search and has NOTHING to do with helping me find a job. I never gave my permission for this. I gave my permission to job-seeking companies, not to your company, any subsidiaries or the likeThe information came up in a google search on me, which invaded my privacy and allowed a possible stalker to have my address, which he would have not been able to obtain unless he went to the exact company where I posted it. Not likely. You made it easy for him to find me. That is a breach of my privacy and my safety. Saying it is was OK because it was public information is not going to suffice in this regardThe definition of invasion internet privacy is the intrusion onto the personal life of another, without just cause. You had absolutely no cause and no right to do this. How many others have you and will you do this to is my question.Respectfully, ***
Please provide your full name and date of birth as listed on the siteWe need this information in order to remove your record.Thank you,Customer Support
Hello, We were unable to locate a listing for Ms*** with the information that was providedPlease provide the URL for the listing you are referring to and we can assist you further with your removal Thank you, FamilyTreeNow.com Tell us why here
I am rejecting this response because:I provided as much information as possible regarding this matter If they search my name under ***.com or a record from their company
under the name of *** ** *** appears with my personal information viable to the public I want the file removed.The hyperlink says the information is no longer available, but it doesn't change the fact that portions of my personal information remain visible for public viewing I want any and all association with my name and this company removed once and for all in association with this record ***I would also ask that my information be omitted from any future postings they or anyone else would create without my permission
I am rejecting this response because: I already followed those instructions and received an
email from the company stating "The link is broken" However my listing is still showing This company appears to be run by robots and the replies are not human in order to control very sensitive highly private data
Hello [redacted], FamilyTreeNow does not have a contact phone number. All customer service is handled strictly by email. Furthermore, we do not know of a “[redacted]”. This person is not employed by nor associated with FamilyTreeNow.com. We are not publishing your number, or any phone...
number as our contact. Would you be able to provide an example of where this is displayed so we can assist with this further? For your convenience, our contact page is below and consists only of an email form: http://www.familytreenow.com/contact Please let us know if we can assist further. FamilyTreeNow.com Tell us why here...
Thank you for contacting FamilyTreeNow.com support. Your request has been received and is being reviewed by our support staff.Please note, if this is an opt out request, please use the optout page here: [redacted]If you have tried that and it didn't work for some reason, please try it again in a little while. Due to an unusually high volume, any opt out requests submitted here will take much much longer to process than using the self-service opt out page.Thanks.
Please provide your full name and date of birth so we can remove your records.Thank you
That record has already been removed from the site, it may take a few weeks to be removed from *** search resultsIf you want to expedite the process follow instructions below:In order to remove the *** search results please visit:***Tell us why here
Hello, What sets FamilyTreeNow apart from other genealogical resources is that we offer living dataWe do this for the purpose of helping families reconnect with lost loved ones and to assist with organizing family reunionsWe understand that everyone may not want their information
available and we have created an online opt-out tool to help those users remove their recordsMs** can visit the linked page and follow the instructions listed for removalThis process takes about minutes even for the most novice internet users http://www.familytreenow.com/optout Thank you, FamilyTreeNow.com
Please respond to the complaint with the details
Here is the URL.***
I am rejecting this response because: no instructions were left as to where I provide my information toRevdex.com? Another email? Please specify and provide instructions where I am to send. Thank you!
Revdex.com:This was a unnecessarily long opt out process, beginning with to Family Tree Now not responding to my online messages (two included URLs to be removed). They do not post email, a phone number or a street address on their website, so my only recourse to remove personal information from the internet was through Revdex.comEven so, FTN said I should opt out to remove my info (which I was trying to do!) and their final solution was to have *** remove it!!! Very poor customer service and software, making me wonder if they are a legitimate genealogy research company. This whole process took five weeks.
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me
I am rejecting this response because
Hello, We apologize that you are experiencing difficulty while attempting to remove your recordsWe were able to successfully locate your listing and we have removed it per your request. Feel free to contact us if you have any further questions or concerns
Thank you,FamilyTreeNow.com
I am rejecting this
response because: I appears you obtained the information from my resume. My resume was uploaded years ago specifically for the purpose of obtaining employment. While it may appear to be a "public" record, the only intended purpose I posted it was to be contacted by a company seeking an employee. Your company, however they did this, took that information and posted it on your website which appears to be a geneology search and has NOTHING to do with helping me find a job. I never gave my permission for this. I gave my permission to job-seeking companies, not to your company, any subsidiaries or the likeThe information came up in a google search on me, which invaded my privacy and allowed a possible stalker to have my address, which he would have not been able to obtain unless he went to the exact company where I posted it. Not likely. You made it easy for him to find me. That is a breach of my privacy and my safety. Saying it is was OK because it was public information is not going to suffice in this regardThe definition of invasion internet privacy is the intrusion onto the personal life of another, without just cause. You had absolutely no cause and no right to do this. How many others have you and will you do this to is my question.Respectfully, ***
Please provide your full name and date of birth as listed on the siteWe need this information in order to remove your record.Thank you,Customer Support
Hello, We were unable to locate a listing for Ms*** with the information that was providedPlease provide the URL for the listing you are referring to and we can assist you further with your removal Thank you, FamilyTreeNow.com Tell us why here
In order to remove the record please provide the full name and date of birth as appears on the site. Thank you
Thank you for contacting FamilyTreeNow.com.
In response to your request we have removed your record from our website
Regards,
Customer Support
I am rejecting this response because:I provided as much information as possible regarding this matter If they search my name under ***.com or a record from their company
under the name of *** ** *** appears with my personal information viable to the public I want the file removed.The hyperlink says the information is no longer available, but it doesn't change the fact that portions of my personal information remain visible for public viewing I want any and all association with my name and this company removed once and for all in association with this record ***I would also ask that my information be omitted from any future postings they or anyone else would create without my permission
I am rejecting this response because: I already followed those instructions and received an
email from the company stating "The link is broken" However my listing is still showing This company appears to be run by robots and the replies are not human in order to control very sensitive highly private data
In order to remove the Google search results please visit:https://www.google.com/webmasters/tools/removalsTell us why here...
Hello [redacted], FamilyTreeNow does not have a contact phone number. All customer service is handled strictly by email. Furthermore, we do not know of a “[redacted]”. This person is not employed by nor associated with FamilyTreeNow.com. We are not publishing your number, or any phone...
number as our contact. Would you be able to provide an example of where this is displayed so we can assist with this further? For your convenience, our contact page is below and consists only of an email form: http://www.familytreenow.com/contact Please let us know if we can assist further. FamilyTreeNow.com Tell us why here...
We would be happy to remove your record, can you please verify your date of birth?
Thank you for contacting FamilyTreeNow.com support. Your request has been received and is being reviewed by our support staff.Please note, if this is an opt out request, please use the optout page here: [redacted]If you have tried that and it didn't work for some reason, please try it again in a little while. Due to an unusually high volume, any opt out requests submitted here will take much much longer to process than using the self-service opt out page.Thanks.