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Regarding our customer [redacted] Complaint regarding the posts that have failed on her wood fence (purchased November 2006) due to rot and that she does not want to pay to have them replaced. Please see the attachment for copies of the warranty on the material and a...
copy of the City Fence warranty. The material warranty covers material only. She is eligible for replacement parts only free of charge. If she decides to install them herself or by others, she can pick up the posts from us or we can deliver them to her. She can hire us to replace them at a cost of $160 per post which covers labor and cement.Best regards,
[redacted]
[redacted]
Regarding our customer [redacted] Complaint regarding the posts that have failed on her wood fence (purchased November 2006) due to rot and that she does not want to pay to have them replaced. Please see the attachment for copies of the warranty on the material and a...
copy of the City Fence warranty. The material warranty covers material only. She is eligible for replacement parts only free of charge. If she decides to install them herself or by others, she can pick up the posts from us or we can deliver them to her. She can hire us to replace them at a cost of $160 per post which covers labor and cement.Best regards,
[redacted]