Dave's Supermarket, Inc.

This business response was received by Revdex.com via email.[redacted],We just talked.  She will bring the milk carton to the store next week.  I gave her the name of the manager to ask for when she arrives at the store.  I rewarded her with a $25 gift card from Dave’s for her inconvenience, even though this is a manufacturers issue.  When she returns the carton, we will send it to Dairymen’s for investigation.  I will advise Dairymen’s to contact her when they are finished with their investigation.[redacted] seemed satisfied with all of this. Thank You,Tony [redacted]Vice President of  OperationsDave's Markets5300 Richmond RoadBedford Hts, OH 44146Office; (216) 763-3190Fax;  (216) 763-3205

We are certainly concerned about this situation.  We will certainly call the customer and apologize and also refund her purchase price and also offer her a complimentary gallon of milk.We would like to have the following if possible;  The container of milk, or at least the name...

brand.  More detail regarding what came out of the container of milk besides milk. We would need this to share with the milk manufacturer.Is it OK if we contact the customer at this point?Thank you,Tony M[redacted]