David A. Eichel DMD, MSD

On 10/22 I made an appointment for my son to see the orthodontics, hoping to have his braces removed. He has not been able to obtain services for over 1 year and was reluctant to go back to the orthodontics office. The appointment was made for 10/24 upon arriving they refused to see him due to non-payment. Although he brought payment and they accepted a check for over a hundred dollars. This is not the first time this has happen. When an appointment is made they should disclose this before setting the appointment rather than disrespecting a person's time. He is in college and does not just come with what ever money amount they decide at the time of day. I called them and they claim they sent the account to collects and that my automatic pay did not go through. I called them numerous times over this because my bank stated nothing tried to go through and my card number stayed the same. The card had just simply expired. I have not gotten any statements by mail. They did not have my correct address although I have given it to them several times prior. No calls regarding the amount. And they did not discuss payment problems prior when on the phone making the appointment to me the payee responsible for this. It is very poor service and poor business practice. I have paid a lot to these people and got nothing but problems from them. My son's teeth are worse.