David C Bouyer Co Reviews (3)
Has illegal employees, does not pay employee taxes, pays under the table.
Review: the floor needs to be replaced, faulty installation, failure to level, failure to give product care and information, failure of repair to solve problem, failure to return calls. This has been going on for two years, now the entire floor needs to be replaced. We have contacted the Oregon Contractor's Board who tried to force us to close the case (rep was going on vacation) said it could be reopened. Now they suggest going to court.Desired Settlement: My wife and I want this behind us. There is a large crack that was repaired that is much worse, we now trip over it. Contractors that we respect say it needs to be replaced and the original wood should not have been used. We would like others to know that [redacted] will not honor his agreements. When the cost did not match invoices, he wrote up one with general costs to make it balance. Some invoices had the wrong name, no date or invoice number. Ideally, we would like the cost to replace the floor, reality, we want others to avoid this company
Review: We purchased hardwood floors and installation from David C. Bouyer Co. for our beach house in [redacted] We have had crackling and popping problems with the floors since installation and notified [redacted] and the manufacturer. We discovered through working with the manufacturer and industry professionals that the floors were improperly installed due to particle board / MDF sub-floor. This issue should have been clearly identified and presented to us at the time of installation by [redacted]. I went to the [redacted] manufacturer site and their instruction clearly states "Nail Down Installation Guidelines (ONLY FOR PLYWOOD SUB FLOORS)." Also, we were advised after the fact that the floors required annual wax sealer and maintenance to protect finish. We never would have opted for a floor that requires waxing and regular maintenance for finish. We have submitted this information to [redacted] via emails and phone calls asking for warranty / Resolution and have yet to receive a response or a return call.Desired Settlement: We are requesting that [redacted] (or [redacted]'s Insurance Company) cover the cost to remove and replace the wood floors with a suitable zero maintenance alternative wood floor with an installation method compatible with particle board / MDF base. If we cannot find a new floor that can be floated on the existing MDF sub-floor, then we will need to remove and replace both the wood floors and the sub-floors with new and suitable materials for wood flooring. We are asking [redacted] to cover all costs associated minus the sub-floor replacement.